Privacy & Security Center
Privacy at The Home Depot
At The Home Depot, we appreciate that you trust us with your personal information, and we’re committed to using your information in ways that create value for you. Every day, we are guided by our principles, and we work hard to earn and keep your trust.
Our Privacy Principles
TransparencyWe're open and honest with you about how we use and disclose your personal information.
ControlWe give you tools to help you exercise your rights.
SecurityWe use industry-standard means to protect our websites and your information.
With these principles in mind, the Privacy & Security Center is designed to help you learn about what we do with your data and provide you with tools to take action.
Explore Our Privacy Tools
Understanding Your Data
How We Collect Information
We collect your information when you visit our stores, contact us, or interact with our digital offerings. We also collect information from third parties that help us understand your interests and preferences better. This allows us to provide the most seamless and personalized shopping experience possible.
- Personal information, such as name, email address, and phone number
- Financial information, such as payment methods
- Location information
- Purchase history, including products or services you liked and reviews you submitted
- Demographic and preference information including interests and other characteristics
- Internet activity, such as browsing history and search history
We may also collect some information that may be considered sensitive under certain privacy laws, such as account login credentials, race/ethnicity, government identification numbers, biometrics, and precise geo-location.
How We Disclose Your Information
We are selective about who we disclose your information with, and only disclose data with select third parties for business or legal reasons. We may disclose information that does not directly identify you (such as your device identifier, IP address, or other information associated with your online browsing activities) with select third parties for their and our advertising and marketing efforts.
Examples of who information is disclosed with:
- Delivery partners
- Security and payment providers
- Shipping and mailing vendors
- Advertising partners
- Third-party companies
- Marketing and advertising companies
How We Use Your Information
We use the information you provide us in innovative ways to improve your experience, process your information, and keep things running smoothly.
Examples of how information is used:
- Fulfill and deliver orders
- Process a return
- Personalize the content in our digital services
- Recommend relevant products and services
- Delivering marketing communications and advertising
- Prevent fraud
Tools to Exercise Your Privacy
Submit a Privacy Request
You may submit a privacy request to:
- Review, correct, or delete the personal information we collect
- Opt out of having your personal information sold for valuable consideration or for being shared or used for certain targeted advertising
- Limit the use of certain sensitive personal information
Manage Your Marketing Preferences
Review and manage how your personal information is used for our direct marketing purposes, such as emails, calls, text messages, direct mail, and catalog mailings.
