If you're a resident of the United States or its territories, you can make privacy rights requests. Here are your options:
You can request a report regarding the personal information that we collect about you. Residents of Oregon also have the right to request a list of specific third parties to whom we disclose personal information
You can ask us to delete the personal information that we collect about you and delete your personal account1
Opt Out of Sale2 and Sharing or Use for Targeted Advertising3
You can ask that we don't sell the personal information that we collect about you and that we don’t disclose or use personal information to support targeted advertising on unaffiliated or differently branded websites and applications
You can ask that we use and disclose certain sensitive personal information only for certain purposes permitted under law
You can ask that we correct inaccurate personal information about you
1In accordance with state privacy laws, active Pro Xtra loyalty program accounts are exempt from deletion when you submit a Delete My Information request. If you would like to fully delete your Pro Xtra loyalty program account, please call 1-866-333-3551 or email us at myinfo@homedepot.com.
2We disclose your information in ways that do not directly identify you to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third party advertisers to your interests. This disclosure may be considered a "sale" of your personal information. Read Opt Out of Sale for more details.
3The right to opt out of Targeted Advertising is for cross-context behavioral advertising (CCBA) or advertising tracking an individual's activities across different websites, applications, and services to identify and present advertisements tailored to their behavior.
Complete the form below or call 1-800-394-1326 to submit your request. After you have submitted your request, you can revisit this page if you would like to submit another type of request. The form requires that you provide your state of residence, first and last name, email address, and postal address. And you must indicate that you are submitting the request as a natural person. If you do not wish to provide your email address or if you do not have one, please call 1-800-394-1326 to submit your request.
For requests to access, delete, and correct your information, the information that you provide will be analyzed to determine whether we can reasonably verify your identity. We may need to obtain additional information from you to process your request. For example, if we determine that the information provided is not sufficient for verification, you may be prompted to answer a few questions.
For requests to access, delete, and correct your information, we will also send an email to you, asking that you confirm that we have the correct email address within six (6) days of receiving the confirmation email or your request will expire. If you do not see an email from us, please check your spam folder.
If you are an authorized agent acting on behalf of another individual, please send your request to myinfo@homedepot.com and include the following information about you and the person on whose behalf you are submitting the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person's behalf. We will contact you for additional information once your request has been received.
You also can Opt Out of financial incentive programs we may offer. Please see the terms of the programs you join for a description of the financial incentives, including the categories of personal information that are collected, information about how personal information is valued, and instructions on how to opt in or withdraw from that program. The terms for our Pro Xtra program can be found here: Pro Xtra