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Filter Reviews By:Rating, Profile, Gender, Age (337)
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Showing 1-30 of 337 reviews
Sep 7, 2018
great
great
by
Verified Purchase
Recommended
Sep 7, 2018
Even when busy, we still received good customer service.
Even when busy, we still received good customer service.
by
Verified Purchase
Recommended
Aug 21, 2018
If you need assistance this may not be the location for you....many of the staff members seem to ...
If you need assistance this may not be the location for you....many of the staff members seem to be inexperienced and I considered them to be a little understaffed.
by
Verified Purchase
Aug 14, 2018
My review of your store was written in the survey. Please ensure your employee Darius Sr. Is reco...
My review of your store was written in the survey. Please ensure your employee Darius Sr. Is recognized for his kindness and concern for myself and son during our visit. It's rare that people take time to show concern. And I wanted to commend him as a person for taking time to speak with my son and check on me will I was in distress and offer alternatives, if wanted to continue shopping.
by
Verified Purchase
Recommended
Aug 13, 2018
bad customer service, employees are rude and not helpful, and long lines at the check out.
bad customer service, employees are rude and not helpful, and long lines at the check out.
by
Verified Purchase
Aug 8, 2018
The worst customer service ever. they treat you like an intruder. they have no respect for their ...
The worst customer service ever. they treat you like an intruder. they have no respect for their customers. no one wants to help you or assist you. staff are very rude and not helpful. avoid going to Dearborn store. go some where else anywhere other than this store.
by
Verified Purchase
Jul 11, 2018
Kevin in Electrical is awesome and really knows his stuff. They always have whatever I seem to be...
Kevin in Electrical is awesome and really knows his stuff.
They always have whatever I seem to be looking for at this location.
by
Verified Purchase
Recommended
Jul 3, 2018
Zaid was very personable and helpful today. After asking a sales associate to look in the back f...
Zaid was very personable and helpful today. After asking a sales associate to look in the back for a product that I needed, the sales person came back and informed us that he could not locate the shipment. Zaid asked if I mind waiting while he took a look, and even called up at the register to inform me that he found the product and was on his way up to the register with it. He than rang me up for the product and even gave me a discount for being inconvenienced. I was unhappy with a previous trip to this home depot store and informed him about it. He apologized and made sure I was satisfied with my shopping experience before I left the store, which I was thanks to him. You need more employees like Zaid.
by
Verified Purchase
Recommended
Jul 2, 2018
The product were easy to fine the employees were awesome
The product were easy to fine the employees were awesome
by
Verified Purchase
Recommended
Jun 30, 2018
You can go two employees for knowledge and help!!
You can go two employees for knowledge and help!!
by
Verified Purchase
Recommended
Jun 28, 2018
All the associates that I encountered were helpful, very knowledgeable etc, store was clean and neat
All the associates that I encountered were helpful, very knowledgeable etc, store was clean and neat
by
Verified Purchase
Recommended
Jun 22, 2018
cashier Vicki is always helpful when I shop at the Dearborn store I look forward to seeing her sm...
cashier Vicki is always helpful when I shop at the Dearborn store I look forward to seeing her smile at the checkout
by
Verified Purchase
Recommended
Jun 16, 2018
The store is clean. Cashiers are hardworking and always there to help. Cashiers deserve a raise, ...
The store is clean. Cashiers are hardworking and always there to help. Cashiers deserve a raise, discounts and full benefits for the customers they serve. Alot of the customers are rude and impatient.
by
Verified Purchase
Recommended
Jun 12, 2018
Thank you for always being professional and helpful. Your service makes the shopping for a proje...
Thank you for always being professional and helpful. Your service makes the shopping for a project experience more pleasurable!
by
Verified Purchase
Recommended
May 22, 2018
The best....any home projects, HOME DEPOT is the right place.They will make it easy,simple,like 1...
The best....any home projects, HOME DEPOT is the right place.They will make it easy,simple,like 123... They will tell you what's right for any project...
by
Verified Purchase
Recommended
Apr 19, 2018
THIS STORE IS VERY HELPFUL AND PROFESSIONAL. I COME TO THIS STORE ON A WEEKLY BASIS AND I'VE FOUN...
THIS STORE IS VERY HELPFUL AND PROFESSIONAL. I COME TO THIS STORE ON A WEEKLY BASIS AND I'VE FOUND THE EMPLOYEES TO BE VERY WELCOMING
by
Verified Purchase
Recommended
Apr 9, 2018
Every is always easy to find and everytime I go they are on point with any assistance I need and ...
Every is always easy to find and everytime I go they are on point with any assistance I need and friendly
by
Verified Purchase
Recommended
Apr 4, 2018
Worst atmosphere of any Home Depot in the country, bar none.
Worst atmosphere of any Home Depot in the country, bar none.
by
Verified Purchase
Mar 7, 2018
I Had fun
I Had fun
by
Verified Purchase
Feb 16, 2018
NEED TO OPEN 24 HOURS
NEED TO OPEN 24 HOURS
by
Verified Purchase
Dec 16, 2017
Some people working are impolite to customer like me
Some people working are impolite to customer like me
by
Verified Purchase
Dec 12, 2017
GREAT
GREAT
by
Verified Purchase
Recommended
1 found this review helpful
Nov 17, 2017
Dumpy area, clutter around the store. Not kept up well. Security guards require receipt checks ...
Dumpy area, clutter around the store. Not kept up well. Security guards require receipt checks at the exit yet they often stand two feet away from the checkouts and WATCH YOU BUY THE ITEM.
by
Verified Purchase
Nov 14, 2017
Service top notch. Store as neat and clean as expected based on products sold there. Workers we...
Service top notch. Store as neat and clean as expected based on products sold there. Workers were always sweeping and putting things back in order. They do an excellent job.
by
Verified Purchase
Recommended
Nov 12, 2017
I'm not a handy person and dislike going to this kind of store. The 2 ladies that I interacted wi...
I'm not a handy person and dislike going to this kind of store. The 2 ladies that I interacted with we're amazing. I don't live anywhere near this store. Just stopped when I was in the area for another appointment. I was just so pleased with this visit I had to write
by
Verified Purchase
Recommended
Nov 5, 2017
I truly love Home Depot shopped here quite a bit when my husband was overseas ! Now that I'm on m...
I truly love Home Depot shopped here quite a bit when my husband was overseas ! Now that I'm on my own starting over I could definitely use this sweepstakes gift card!
by
Verified Purchase
Recommended
Oct 23, 2017
Excellent Service
Excellent Service
by
Verified Purchase
Recommended
Oct 4, 2017
If you need help in the Plumbling dept. find Mike (D26)...He rocks!!
If you need help in the Plumbling dept. find Mike (D26)...He rocks!!
by
Verified Purchase
Recommended
Sep 27, 2017
The employees of the store are very knowledgeable about their products and are very willing to as...
The employees of the store are very knowledgeable about their products and are very willing to assist with navigation to locate exactly what your looking for. Pleasing personalities help make the shopping experience a pleasure even thought you know it always ends up work. Makes you want to come back again.