#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(405)499-8064
Tool & Truck Rental(405)499-8070
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6800 W Reno Ave
Oklahoma City, OK 73127
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 767 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (767)
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Showing 1-30 of 767 reviews
Customers get ignored
Customers are ignored. Employees watching videos on phones and laughing while customers just stand there waiting.
by
  • DIY
Terrible customer service
Bought paint online and got back home (2 hours away) and they didn't mix it. It was only base. Bought a storm door and they forgot hardware. They are forcing me to drive 4 hours roundtrip to fix their mistakes. Do not shop at this location. Online customer service was no help.
by
    Got Paint?
    If you need paint for a project, Jose R is the person to see. He is friendly, knowledgeable and AWESOME! He made sure we had what we needed and got the correct product for what we needed. He was Amazing!!
    by
      • Recommended
      Very Knowledgeable and Swift Service
      I shop at Home Depot in Oklahoma and Texas for work. This particular Home Depot the best employees I have seen. They get you in and out. You never leave feeling rushed. It’s the one place I know I can do a mobile order and receive it during my lunch break. I’m not sure if she is a manager but Katie at Customer Service, if you ever feel like a career change, I’d hire you.
      by
        • Recommended
        Clean store and helpful staff
        Very helpful employees and polite. Kay, Bert and Colton were A-1 with their customer service and greatly appreciated. Thank ya'll!!!
        by
          • Recommended
          Amazing workers
          All laborers are kept on the brink of poverty to secure their loyalty to the company with the threat of starvation, homelessness, and other such torturous methods.
          by
            Great customer service department, Thanks Sheyla
            There was a problem with appling my military discount and it handled in a friendly and professional mannor.
            by
              • Recommended
              Very helpful staff
              Stan helped me find exactly what I needed. He was very nice as well. Selena the cashier was very nice too.
              by
                • Recommended
                Large selection, Good pricing
                Found most of my items with little problem. App helps in locating what it hard to find.
                by
                • Verified Purchase
                • DIY
                • Recommended
                The Best Customer Service
                We've been doing a lot of renovating and that has placed us in a lot of home improvement stores. This store and all of it's employees are by far the best.
                by
                  • Recommended
                  Excellent customer service
                  Kaitlyn was very kind and helpful through out our shopping experience yesterday evening. She went out of her way in explaining things to us that we didn't know. The store was organized
                  by
                    Awesome Customer Aervice
                    Customer service provided by Lisa the Manager was Awesome!
                    by
                      • Recommended
                      Excellent customer service
                      Employees were helpful and Kay/cashier super sweet
                      by
                        • Recommended
                        Simple gesture goes a long way
                        Stan is the man! I was looking for a particular product and rather than giving me an idle number, he walked me directly to the exact product I was there for. May not seem like much to some but being in a customer facing business myself, it spoke volumes to me and was a great service experience. If you go in and can’t find what you need, ask for Stan!
                        by
                          • Recommended
                          Statement of appreciation
                          I would just like to say that I appreciate the smiling faces and knowledgeable people at my Preferred Home Depot. From the top of the management all the way down.
                          by
                            • Recommended
                            Shopping Experience
                            Always a pleasure to shop at this location.
                            by
                              • Recommended
                              Efficiency
                              In and out associates spot what i needed and got it for me
                              by
                                • Recommended
                                Customer service is key
                                Cashier Julia helped out a ton today and went the extra mile to make my day a bit easier.
                                by
                                  • Recommended
                                  Employees
                                  Employees are wonderful. There is always someone to assist me everytime I enter the store. Thank you soo much.
                                  by
                                    • Recommended
                                    Great service
                                    by
                                      • Recommended
                                      Great store with helpful and friendly staff!
                                      We went in to check out the prices and availability of electric lawn mowers. We bought one with help from Amy, Ashlyn and Alfredo V!
                                      by
                                        • Recommended
                                        Excellent Service
                                        Best customer service I have experienced in awhile from any store. Smiling, friendly, helpful and efficient Great employees. Dave W and Jesse V
                                        by
                                          Beautiful collection of floral arrangements
                                          by
                                            • Recommended
                                            Great employees and customer service
                                            Cashier/Customer Service was awesome, will definitely be back. Location and parking lot can be busy at times, but this the prime Home Depot spot for West Oklahoma City.
                                            by
                                              • Recommended
                                              Amazing customer service!
                                              The girls up at service desk were just beautiful and overall friendly DEFINITELY WILL shop at this store again!
                                              by
                                                • Recommended
                                                Customer service the world is in need of!
                                                I called to inquire about the Klein tool backpack. The associate visually checked to ensure the product was available, and set it aside for me! AWESOMENESS!
                                                by
                                                  • Recommended
                                                  Great Store
                                                  I can always find what I need or find someone to help me.
                                                  by
                                                    Excellent Customer Service
                                                    If you want to feel like you really matter, try this Home Depot store #3908 and experience a wonderful clerk called HEAVEN. Not only was she professional, she followed us out to the car and returned my mother's motor cart before ending her shift. For that alone I will always be a Home Depot customer.
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      I manage a parts store and had several customers wanting the 20V Heat Guns that I was looking for. Sheyla went above and beyond in not only finding two of the items on the shelf but also finding two more in the back. Then she went even further to call other stores til she found two more. I was very impressed with Sheyla’s expertise as a young person in giving an A+ customer service rating.
                                                      by
                                                        • Recommended
                                                        Great job
                                                        Went in to purchase a few things and Selene at the register was super sweet and explained everything.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 767 reviews

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