#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(828)667-6164
Tool & Truck Rental(828)667-6161
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
127 Acton Cir
Asheville, NC 28806
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Customer Store Reviews

  • 4.8 out of 474 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Sales associates available to help
They item I was looking for a Christmas gift was easily found and available.
by
    • Recommended
    Most helpful store
    I have consistently had better help and assitance from this store empolyees verses the other home improvement store near my home.
    by
      • Recommended
      Great customer service and product availability!
      Best customer service of any big box hardware store! They also have what I need when I go there!
      by
        • Recommended
        I NEEDED TO FIND A SOME LIGHTS FOR A REMODEL WE ARE DOING. THE STORE HAD THE SAME PRODUCT I SAW ONLINE AND SAME PRICE, WONDERFUL
        I AM REMODELING A HOME AND I LOVE TO SHOP AT HOME DEPOT ONLINE BUT I COULD NOT GET THE ITEMS I NEEDED QUICK ENOUGH BUT WENT IN THE STORE AND FOUND WHAT I NEEDED QUICKLY AND SO EASY.
        by
          • Recommended
          Excellent service and product.
          We purchased a GE Dryer and received Excellent service and the product was priced good. The salesman/rep was a pleasure to deal with.
          by
            • Recommended
            West Asheville Home Depot is the Best , Cleanest, Friendliest Store in Asheville! ,,,, It’s Worth...
            West Asheville Home Depot is the Best , Cleanest, Friendliest Store in Asheville! ,,,, It’s Worth the drive across town!
            by
            • Verified Purchase
            • Recommended
            Opinion expressed in survey.
            Opinion expressed in survey.
            by
            • Verified Purchase
            • Recommended
            Sean went above and beyond in helping me with a lawnmower.
            Sean went above and beyond in helping me with a lawnmower.
            by
            • Verified Purchase
            • Recommended
            Online ordering is a nightmare and very vague. The associate placed all blame on me and at first ...
            Online ordering is a nightmare and very vague. The associate placed all blame on me and at first didn't offer no resolution to the issue. Eventually Israel offered a solution and even then that took a while and he couldn't seem to get the info correct and called me (standing right in front of him) instead of the card holder. I had previously given him the name and phone number for the card holder. He was calm during the whole situation but I hate shopping here and have issues everytime I do. Only shop here as a last resort and have issues everytime.
            by
            • Verified Purchase
            This will be the Home Depot to go to for many home needs. We decided to use this store because th...
            This will be the Home Depot to go to for many home needs. We decided to use this store because the consultant in the kitchen department showed and interest in our project from the very start. She was very helpful. Going forward this will be our #1 place to give our business to.
            by
            • Verified Purchase
            • Recommended
            Sharon in Will Call was great to work with! Can’t wait to make my next purchase through her.
            Sharon in Will Call was great to work with! Can’t wait to make my next purchase through her.
            by
            • Verified Purchase
            • Recommended
            Good customer service
            Good customer service
            by
            • Verified Purchase
            • Recommended
            Employees were quick to help and knowledgeable about the items we purchased.
            Employees were quick to help and knowledgeable about the items we purchased.
            by
            • Verified Purchase
            • Recommended
            Our visit to the garden center proved to be a nightmare. When we went to check out, our cashier ...
            Our visit to the garden center proved to be a nightmare. When we went to check out, our cashier was unable to redeem my $25. gift card that I had received for Mother's Day - (after several attempts). She did not even ask anyone for assistance. So we had to pay with another form of payment.
            by
            • Verified Purchase
            Came in to buy a spark plug. Sean who helped me treated me as if my purchase was one of the most...
            Came in to buy a spark plug. Sean who helped me treated me as if my purchase was one of the most important purchases of the day. There are not many people today that understand great customer service, Sean does.
            by
            • Verified Purchase
            • Recommended
            I wish there was a Home Depot in Haywood County!
            I wish there was a Home Depot in Haywood County!
            by
            • Verified Purchase
            • Recommended
            super service and good prices
            super service and good prices
            by
            • Verified Purchase
            • Recommended
            The team members at this store work together. Everyone seemed to be enjoying being around each ot...
            The team members at this store work together. Everyone seemed to be enjoying being around each other, and eager to help the customers. Enos was such a present and knowledgeable manager. The team seemed to really like working for him. I would recommend this store to anyone seeking a helpful and efficient shopping experience!
            by
            • Verified Purchase
            • Recommended
            Lauren is a great employee
            Lauren is a great employee
            by
            • Verified Purchase
            • Recommended
            Clean, organized, and the staff members are pleasant to chat with and get help from. They consis...
            Clean, organized, and the staff members are pleasant to chat with and get help from. They consistently bring a teamwork attitude. They focus on my needs, each visit.
            by
            • Verified Purchase
            • Recommended
            This Home Depot is clean and well organized, and well stocked. Supplies are oriented towards cont...
            This Home Depot is clean and well organized, and well stocked. Supplies are oriented towards contractors and providing what they need. Employees are friendly and helpful.
            by
            • Verified Purchase
            • Recommended
            Great store and great employees, they go above and beyond to help locate what you need, The store...
            Great store and great employees, they go above and beyond to help locate what you need, The store was cleaner than any i have been in . Thanks for all the hard work and thanks for being my Home Depot,
            by
            • Verified Purchase
            • Recommended
            LOVE THIS HOME DEPOT THE STAFF IS EXCELLENT
            LOVE THIS HOME DEPOT THE STAFF IS EXCELLENT
            by
            • Verified Purchase
            • Recommended
            Always receive friendly and helpful assistance when I enter the store.
            Always receive friendly and helpful assistance when I enter the store.
            by
            • Verified Purchase
            • Recommended
            Garden area very messy
            Garden area very messy
            by
            • Verified Purchase
            Excellent service. Thanks THD!
            Excellent service. Thanks THD!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Always nice people , product easy to find
            Always nice people , product easy to find
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Every time I go to this Home Depot, everyone is so friendly and helpful. I’m not used to that. A...
            Every time I go to this Home Depot, everyone is so friendly and helpful. I’m not used to that. And it’s actually very refreshing. Dan in Appliances, was wonderful! I usually shop with another store, most of the time. Because of him, literally, I will continue to shop there.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Thank you for helping with my Home Depot card!
            Thank you for helping with my Home Depot card!
            by
            • Verified Purchase
            • Recommended
            I gave the store a 4 because overall, it is a good store and the employees are helpful. However, ...
            I gave the store a 4 because overall, it is a good store and the employees are helpful. However, this trip was not so good. When you ask for specific measurements because you're doing a project, and you get totally nothing.... absolutely nothing you asked for. Advice... When you're having wood cut, be sure to stand there and watch, because it's not a given that it will be done right.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 474 reviews

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