#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(602)588-4421
Tool & Truck Rental(602)588-4414
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2650 W Thunderbird Rd
Phoenix, AZ 85023
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Customer Store Reviews

  • 4.7 out of 827 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (827)
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Showing 1-30 of 827 reviews
You feel HOME at Home Depot
I am currently working on a Bathroom remodel project and Josh who was covering Construction area made my shopping journey the smoothest and enjoyable one ever compared to previous Home Depot visits. He answered my questions and helped me picking all items I needed and cut all cement and playwood boards. He even made sure to load my items after I rented their Truck. Josh is really a Role Model we would love to see on-site on ever visit to Home Depot. He makes you feel you are HOME. Thank You Josh
by
    • Recommended
    Friendly service
    I went to buy a range hood staff was very helpfull and friendly
    by
      • Recommended
      Garden Cashier Kiana Disrespectful Cashier
      asked for cashiers name she responded with "cant your read!!" had to get a manager to control this animal.
      by
        1 found this review helpful
        Maya at the paint counter is awesome!!
        Super fast, very helpful, and amazing at what she does!
        by
          Go see Dan in appliances!
          He was super helpful, working with me to find a fridge that met my very specific requirements. Made the appliance process easy without any pressure.
          by
            • Recommended
            Very helpful customer service
            Appreciated the help I received from Virgil. Listened to my problems, answered my questions and I was able to purchase what I needed from his suggestions.
            by
              • Recommended
              Great Costumer service
              Very good store thanks
              by
                • Recommended
                Clean Lumber department
                It was a great shopping experience
                by
                  • Recommended
                  Matt from plumbing was great
                  I needed help with a project. Matt asked if there was anything he could help me with. I was looking for a way to make a arm and hand move on a cardboard/ crochet bank I am working on. I told him what I wanted and the thought of how to do it and Matt jumped right in and he talked about he helped me find what I needed to make it work.
                  by
                    • Recommended
                    Great customer service
                    Love how helpful and courteous all the staff are in the store
                    by
                      • Recommended
                      Helpful cashier Emily
                      Emily was a wonderful, helpful and friendly cashier! Thank you for all your help!
                      by
                        • Recommended
                        Always am able to find what I need
                        Have bought many products to do plumbing,electrical etc etc Really like to thanks Mary G. Jenn R. Danielle. Also Fred. Outstanding employees. Always there to help and advise. They make shopping at Home Depot enjoyable. Great employees
                        by
                          • Recommended
                          Anna...the best employee at HD!
                          If you shop at this HD, be sure to get in Anna's line! She is funny and warm and an absolute doll!
                          by
                            Great store great staff
                            This is a great store, always supplied well, and the staff is very helpful.
                            by
                              • Recommended
                              Great customer care
                              I’ve been buying a certain type of paint from Home Depot for years, and over those years this particular paint has been getting steadily more expensive and seemingly lately it has been getting more rare to get. This particular visit I’ve found that cases of this paint are readily available in two colors but not the one I need, however cases were present. The store matched the case-pricing (as they should have, logically) but could have been fully within their scope not to do so, and that is the epitome of customer service and I’m appreciative beyond words
                              by
                                • Recommended
                                Great Employees
                                Went in for a specific item. Employee went out of his way to find what I wanted. Checkout person very courteous.
                                by
                                  • Recommended
                                  Excellent Customer Service
                                  Ameer went above and beyond pulling the last work bench out of the stockroom for us. He then coordinated the forklift to get the 300 pound item onto our truck. Excellent customer service. Extremely polite and helpful young man.
                                  by
                                    • Recommended
                                    ONLY CARING ABOUT BIG SPENDERS!!!
                                    I HIGHLY SUGGEST ALL REGULAR CONSUMERS STAY AWAY FROM HOME DEPOT! EMPLOYEES ONLY HELP THE BIG SPENDING CUSTOMERS! THEY DONT CARE ABOUT ANYBODY BUT THE CONTRACTORS AND BUSINESSMEN AND NOT ABOUT EVERY CUSTOMER!!!
                                    by
                                      1 found this review helpful
                                      Satisfying customer services
                                      If you want help with wood, Dylan is the one to ask for. I would have bought the wrong thickness, until Dylan mentioned it should be thicker or it would snap!
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        Great selection of products
                                        Never disappointed with the products and the service. My go to store for my home and my rentals
                                        by
                                          • Recommended
                                          Beutiful store
                                          The best place in the world.
                                          by
                                            • Recommended
                                            gardening
                                            Gardening could definitely use more employees. I always have a hard time finding someone that has knowledge of plants.
                                            by
                                              • Recommended
                                              Awesome experience
                                              Mitch at Electrical not only was professional but went out of his way to help me find the items I was looking for and kept a smile on his face and seemed genuinely happy to assist me. When I went to check out Debbie continued the great service as she greeted me with a big smile which made my day!
                                              by
                                                • Recommended
                                                Nice Change
                                                Have shopped at this Home Depot for many, many years. We went last Friday and placed an order and picked up some materials we needed. We were pleasantly surprised at how friendly and engaged the employee's were throughout the whole store. Nice Change, keep up the great job!!!
                                                by
                                                  • Recommended
                                                  Excellent Store Personnel and Customer Service
                                                  Generally when I shop this Home Depot I get excellent customer service. You must be doing something right.
                                                  by
                                                    • Recommended
                                                    Great store, awesome employees
                                                    Love this store. Great cast of regular employees. Some of the less frequent employees are less pleasant… but they’re just kids. Staff on the whole is attentive and chill, down to help you look for something, which happens a lot because the inventory numbers are never right. Clean, cool and has what I need. Thanks guys! Favorite store in Phoenix!
                                                    by
                                                      • Recommended
                                                      Great selection
                                                      Great selection and quality products. My contractor mostly purchases his supplies at the Home Depot.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Everyone helped me and was great.
                                                        by
                                                          • Recommended
                                                          Great Teamwork acknowledge the Manager on a great team he created please
                                                          Please acknowledge the manager who trained these employees. This store is outstanding for ethics, training and teamwork. Please promote and share the education program with these employees, so you can keep all of them. You're blessed with a wonderful group of employees, and I felt safe. Please acknowledge them as a team they made my shopping experience great and I came home and called my friends and shared with them about the new mop bucket Daisy convinced me to buy. The one with two buckets I did not know existed.
                                                          by
                                                            • Recommended
                                                            Pro phone calls
                                                            Love Home Depot but today trued to call THREE different stores close to me to.olace a large client phone order. Got dropped twice, placed on hold in the phone puzzle palace for 10 minutes. Running a business dies not allow a supplier to just not answer. Call me back, fine... but not answer at theee different Pro Desks??? Management is not staffing this critical department well. I can't be the only one!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 827 reviews

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