#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(907)644-5646
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1715 Abbott Road
Anchorage, AK 99507
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Customer Store Reviews

  • 4.6 out of 316 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (316)
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Showing 1-30 of 316 reviews
Stocked product & customer service
Terra is by far one of my favorites going into the Home Depot. So welcoming always makes sure I found everything ok asks if I need anything else for whatever project I’m working on.
by
    • Recommended
    Awesome, friendly folks
    I’m really pleased with my shopping experience here today, and thankful for the patience and help. Home projects are intimidating for me, and I walked in to find a team of helpers and teachers who made sure I knew what I needed and how it all worked. Thanks to Sarah and Bob!
    by
      • Recommended
      Great customer service
      I always love checking out with Terra she’s just an overall friendly gal!
      by
        • Recommended
        Great customer service
        I absolutely enjoy going through self check out when I know Terra is there, she’s always so friendly has a great personality and smiles. She greets me right when I enter the door and makes sure I get what I needed.
        by
          • Recommended
          Customer Service
          I am always pleased to get my product and head to the checkout. Terra is amazing through and through
          by
            • Recommended
            Great customer service
            Young lady in self checkout helped get my order placed for pick up when the store didn’t have my product I needed. Great thanks to Terra very pleasant young lady.
            by
              • Recommended
              I purchased a gift card at Home Depot and got ripped off
              Don’t buy a Home Depot gift card, they do not refund them!!
              by
                Great Customer Service
                Jed, in home appliance, is great to work with.
                by
                  • Recommended
                  EXCELLENT Employees Willing To Help!
                  The entire team at Home Depot #8940 ,Anchorage, AK are knowledgeable, friendly, and willing to help with projects and find answers for me. Store is extremely clean, checkout is efficient and makes shopping there for my needs GREAT! THANK YOU!
                  by
                    • Recommended
                    Don't ask where an item is.
                    Good customer service seems to be a fading memory from better days long past, when bright smiles and handshakes with a store employee were common practice and most people seemed to be enjoying their day enough to make eye contact and return a friendly nod at least. But now it seems many employees at most box stores like Home Depot for example, don't know what their purpose for even being there is, and if you're foolish or desperate enough to ask them where an item is, they likely will not even understand the concept of the tool or part that you describe for them. They will pull out their phone and begin scrolling through an app and slowly shaking their head in bewilderment. I miss the old days.
                    by
                      Friendly and Knowledgeable staff
                      The employees at the Abbott Home Depot are very friendly but not annoying friendly just casual friendly which is nice and they were also very helpful with answering my questions about products and they were educated in the areas we discussed.
                      by
                        • Recommended
                        Customer Service
                        Ash and Dylan was professional and had excellent customer service.
                        by
                          • Recommended
                          I spend way tooooooo much time here!
                          We are here 2-3 times a week right now, (remodels BS)! You guys and gals always take care of us!
                          by
                            • Recommended
                            Dylan and Charlie are great!
                            Although the computer inventory is either inaccurate or nobody knows where to put it, but Charlie worked very hard to try and locate what we were looking for. Dylan went above and beyond helping us navigate setting up and using our Pro Xtra membership.
                            by
                              • Recommended
                              Nice Store...well laid out.
                              I checked out home air purifiers on-line...and decided to shop Home Depot. Although the items were somewhat "out of the way" and a bit difficult to find, I did find one to purchase out of the several varieties there. Price was right in line with other stores and the self-checkout made the purchase easy and fast. Store was very clean and inventory seemed very good in other areas I went through.
                              by
                                • Recommended
                                Deceptive military benefits
                                I typically do not take advantage of the military benefits at businesses understanding many need to remain in business, although I truly appreciate the gesture. I recently made a purchase of replacement windows for our home and due to the cost and recent rise of inflation across the nation, I was really hoping to now capitalize on receiving the military benefit (10%) and factoring that into our budget for expensive windows. Unfortunately, windows and many other home-building items are not eligible for this discount. So buyer (veterans) beware of this when budgeting for your next project.
                                by
                                  Above and Beyond
                                  The customer service at this location is above & beyond. If you need assistance they not only tell you where the item is but they walk you to the item. Great shopping experience. I'll call this location my "home" depot. :)
                                  by
                                    Great employes
                                    Everyone was super helpful and you had everything in stock
                                    by
                                      • Recommended
                                      Abbott Home Depot is THE location
                                      I have driven across town to this location because the customer service and help as a newbie is OUTSTANDING. Being female, and not being talked to like a "girl" .. given resources to help me and clear explanations/modeling about how repairs were going to work. I love the paint department and Eric, the manager who went out of his way to help me with sheetrock today. EVERYONE at the store is so friendly and knowledgeable!
                                      by
                                        • Recommended
                                        Rug Doctor/Carpet Cleaner
                                        Great equipment; cleaned my carpet good.
                                        by
                                          • Recommended
                                          One store lost out on a phone sale
                                          Tudor store didn't have anyone to even answer the phone ( the pre-recording was all we got, but after the phone continued to ring for reaction phone calls for 20 min....and over 2 differed days) Lost out on that sale. It won't be the store I shop at in person especially if you are that short handed.
                                          by
                                            • Recommended
                                            POOR MANAGEMENT,
                                            RETURNED ARE WILL CALL AFTER SELLING IT TO US. MOST LIKELY SOLD TO ONE OF THERE CONTRACTORS! dANIEL WORST MANAGER NOT QUALIFIED
                                            by
                                              Employees are excellent
                                              I purchased a washer and dryer with the assistance of Jason at the SE Home Depot.
                                              by
                                                • Recommended
                                                The salesman girl at appliance was fabulous
                                                This girl assisted me and made a couple calls making sure my appliances were the right fit for my home. I really appreciate the care for my visit.
                                                by
                                                  • Recommended
                                                  The store was clean and stocked. I was immediately addressed by 2 employees who were very helpful...
                                                  The store was clean and stocked. I was immediately addressed by 2 employees who were very helpful! I highly recommend SE Home Depot!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  The store clerks would not honor the warranty for the crappy Homelight trimmer that they sell ! N...
                                                  The store clerks would not honor the warranty for the crappy Homelight trimmer that they sell ! No discount on the new purchase, absolutely nothing as they do a " fake" phone call to say " we can't " very poor customer service, on a very poor product that they sell !
                                                  by
                                                  • Verified Purchase
                                                  Bought a lawn tractor and drove 6 hour to get it and they sold it! They ordered another one and i...
                                                  Bought a lawn tractor and drove 6 hour to get it and they sold it! They ordered another one and it was never shipped I call 1 1/2 weeks late and the lady said the order was canceled! I ask for my 1900$ back it was returned but I should be mowing my lawn now I mow lawn with my old 20” pusher and no more lawn tractors this year
                                                  by
                                                  • Verified Purchase
                                                  This location on Abbott Rd. is the best store to shop at for all your purchases. I bought a refri...
                                                  This location on Abbott Rd. is the best store to shop at for all your purchases. I bought a refrigerator in the appliance department and all the associates were very helpful in my appliance selection. Siale, Kilee and Jayden were terrific and very knowledgeable in their products. You will be very pleased if you choose this location for all your shopping needs.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Associates are friendly and willing to help. Unfortunately, not always an associate readily avai...
                                                  Associates are friendly and willing to help. Unfortunately, not always an associate readily available.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The staff are helpful, knowledgeable, and friendly! Garden center employee helped me find what I...
                                                  The staff are helpful, knowledgeable, and friendly! Garden center employee helped me find what I needed. Customer Service staff is friendly and helped arrange delivery. Great experience!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 316 reviews

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