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Showing 1-30 of 289 reviews
Feb 1, 2024
My New Home Depot
Are you looking for a Store that goes the extra mile to make certain that you have every option available for your next project? Then look no farther than Home Depot Store # 3646. If you are a contractor, then please visit Kattia and Ann Marie at the Pro Desk. You will surely be introduced to every option the store can offer you to assist your business sourcing needs. I’ve never met associates with such a passion for their work.
They renewed my faith in Customer Service Reps.
People make our world and the employees at Store 3646 make that Home Depot 4750 South Blvd Charlotte NC.
The Tool Rental Guys are Great also.
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Recommended
May 20, 2024
A Great Store
It isn't often in a city that you shop where the staff recognizes you and goes out of the way to speak to you. Here, they do. I can't say enough about Ed, Phil, Charletta and Ethel. All were so helpful and me for a pleasant experience.
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Recommended
May 18, 2024
Absolutely Amazing Customer Service!
It felt like the whole store pulled together to help me get the materials and strategy for my project. Chandler and Jaylen especially went out of their way to make sure I was taken care of and I am so so grateful!
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Recommended
Apr 20, 2024
Great people
I would like say the store associates Tyler and Annmarie were wonderful and very helpful.
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Apr 15, 2024
Great customer service
All employees I encountered were very hospitable and helpful
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Recommended
Mar 20, 2024
Great experience
Kattia is an amazing representation of Home Depot. She made my whole experience great
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Recommended
Mar 6, 2024
Santos and Merly are 5 star employees
Treated me like a vip the moment I walked in. Really makes a difference in my shopping experience as opposed to other Home Depot’s. Will only use this store for now on
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Recommended
Feb 13, 2024
Happy Customer
I'm a Home Depot happy customer.
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Recommended
Dec 15, 2023
Great Experience!
I came into this Home Depot looking for donation items for the non-profit organization I am with. The customer service from start to finish was excellent. Everyone I spoke to was kind and very helpful. The donations manager Joe was very helpful in finding an item The Home Depot was willing to donate to our organization. All around a great experience. 10/10 Service
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Recommended
Nov 8, 2023
Great Experience !
I really appreciate Home Depot's collaboration with third parties to provide affordable home improvement to homeowners and businesses. I had carpet purchase and installation done and it was such an easy experience. Kudos to you Home Depot!
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Recommended
Oct 30, 2023
Great Customer Service
Very helpful with finding items needed for our home project. Check out was outstanding.
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Recommended
Oct 3, 2023
Ask for Jerrel
Jerrel helped us cut lumber that we needed for a home improvement project (building a bench). He was very patient and kind and understood exactly what we needed. He made sure that the lumber was cut exactly as we needed. It was the end of a long day (after 8 pm) and we really appreciate that he took the time to help us!
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Sep 14, 2023
How much do I LOVE Home Depot
I was in the store for FOUR hours to do some updates to townhome. I cannot speak more highly of Ed in Lumber, Devon in Floors, Anthony in Windows, Marisol in Carpeting, Donna in Fans, Bonnie in Appliances and Tyler who checked in on me as I was there so long. Fernando, the manager runs a great store and has fabulous people who work there. Bravo!
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Recommended
Sep 4, 2023
Very helpful staff
I asked where the driveway sealant was and the employee went out of his way with the directions. Another employee loaded the sealant in my cart and, later, into my car. Both employees seemed genuinely interested in being helpful.
I was shopping late in the evening, around 8pm. There were very few other customers in the store. It was a good time to be there.
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Recommended
Aug 6, 2023
Great experience
I love Customer Service 👌💯 and the staff member is super nice and very helpful throughout the whole shopping experience to help you get what you’re looking for the really friendly totally would recommend to a family or friend. I would definitely come back to the story. I had such an amazing experience with a customer. Such a great customer service in the store was so clean and neat
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Recommended
Apr 1, 2023
Best Home Depot...EVER!!!
Best location to get your plants, flowers and shrubs...hard to find hardware is a non-issue at this location...and the staff??...the best...PERIOD!!
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Recommended
Mar 30, 2023
Cashier not helpful
Cashier did not want to ring up my items after I had already been through her line once, she sent me through self checkout, and when i was at another register she followed me down and told the cashier the she sent me to self checkout, she proceeded back her register and waited on two other customers
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Aug 12, 2022
Frank Tanked
Went to drop off a string trimmer today to be fixed that is still under warranty. Waited in line at the Tools Rental counter for 30 minutes. They were busy and many people were in line. During waiting, the repairman, Frank, walked up and took my trimmer and placed it on the counter so it would be ready when it was my turn. Frank then left. When I got up to the counter, the associate said that Frank had to check me in. Said associate then pushed me aside to wait on the person in back of me. Frank then showed up and the same associate told Frank that he had to check me out, Frank said he had to make a phone call and couldn’t do it. After another 5 minutes, a different associate from the two I mentioned was finally able to check me out. Long story short, employees need deep training in customer service. Place is a joke.
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Jul 17, 2022
Great Staff
Cecelia at the checkout was very friendly and helpful. Her kindness made my day.
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Recommended
Jun 7, 2022
Great Store
I was checking out at self check out and Ms. Cecelia was very nice and helpful.
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Recommended
Apr 24, 2022
product in stock
always have the items in stock never have to leave and go sone where else. Friendly employees very helpful.
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Recommended
Apr 21, 2022
Two Words...Customer Service
Very knowledgeable employees that really do everything they can to help with your specific needs.
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Recommended
Apr 19, 2022
They desperately need help
Checkout process took more than 15 minutes because there was a problem with the transaction in front of me. Cashier called for help but none came. Also had to wait in parking lot after paying for someone to unlock the gate for bags of dirt. Went back into store twice asking if anyone was going to come. Finally, help arrived, but by golly, he didn't have a key!
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Jan 23, 2022
Convenient Location. Friendly Staff
This store is generally well stocked, however I recommend checking online for availability before making the trip. The employees are always helpful, and I've never had to wait at the register for more than 2-3 minutes.
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Recommended
Dec 20, 2021
Best Home Depot in NC
This store is always stocked and neat. From Paint to Plants...always perfect. Easy to shop at.
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Recommended
Dec 17, 2021
Very helpful employees!
Bonnie C. In the appliances department did an excellent job in helping us find the right washer and dryer! Appliances are much more complex than we imagined and her expertise was very valuable! We
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Recommended
Dec 8, 2021
Thank you Ms. Doris!
Shout to Mrs. Doris at the south blvd location in self check out. She was very friendly and helpful during a difficult project. Thank you so much Mrs. Doris you made my day.
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Recommended
Nov 3, 2021
Rude Cashier
I been in customer service for 25 yrs and the one thing I cant stand is a rude person who acts like that . If you don't like your job leave.
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Oct 7, 2021
Helpful
Always helpful and knowledgeable the times I have been