#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(781)792-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1149 Hingham St
Rockland, MA 02370
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Customer Store Reviews

  • 4.6 out of 324 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (324)
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Showing 1-30 of 324 reviews
Very friendly staff, always willing to help.
Very friendly staff, always willing to help.
by
  • Verified Purchase
  • Recommended
This store is wonderful, great customer service, and the staff is very knowledgeable
This store is wonderful, great customer service, and the staff is very knowledgeable
by
  • Verified Purchase
  • Recommended
I found employees to be very knowledgeable and friendly, store was clean and well stocked, I fou...
I found employees to be very knowledgeable and friendly, store was clean and well stocked, I found all the items I was looking for, unlike previous visits to some competitors.
by
  • Verified Purchase
  • Recommended
We received exceptional customer service at the service desk from Andrew. Wonderful employee!
We received exceptional customer service at the service desk from Andrew. Wonderful employee!
by
  • Verified Purchase
  • Recommended
Always find what I'm looking for and help when I need it!
Always find what I'm looking for and help when I need it!
by
  • Verified Purchase
  • Recommended
Good service
Good service
by
  • Verified Purchase
  • Recommended
we purchased a floor model refrigerator. While the experience with the actual purchasing wasn't ...
we purchased a floor model refrigerator. While the experience with the actual purchasing wasn't great - I have to say the customer service for help with delivery with OUTSTANDING. We weren't told that when you purchase a clearance item that delivery is to the threshold only. I found this out the day of delivery. I spoke with the assistant manager - Scott - explained that there was no way the refrigerator could be left outside and I needed help getting in the house. He sent Mitch, Josue and Greg S. over to help. These were store employees. They were incredible. Getting this fridge in the house was very difficult and time consuming but they stuck with it to the end! Thank you Scott, Mitch, Josue and Greg! You were professional and kind!
by
  • Verified Purchase
  • Recommended
Mitch R. was very helpful sending me to Frank G. in lumber. With Mike and Frank together ,they ...
Mitch R. was very helpful sending me to Frank G. in lumber. With Mike and Frank together ,they put my ramp kit together in no time. The whole experience was very helpful and wonderful. My husband is ill and would not have been up to the task. Thank-you very much to all who assisted. even the young man who helped load the ramps was wonderful.
by
  • Verified Purchase
  • Recommended
A store to avoid at any price. I spent a lot of time there because of a project I had close never...
A store to avoid at any price. I spent a lot of time there because of a project I had close never got help, it's weird when I go to Bridgewater store it's totally a different atmosphere. Overall a lot of people but nobody when you need them.
by
  • Verified Purchase
1 found this review helpful
This store has great staff. Everyone is super friendly and helpful. I highly recommend this loc...
This store has great staff. Everyone is super friendly and helpful. I highly recommend this location.
by
  • Verified Purchase
  • Recommended
out standing
out standing
by
  • Verified Purchase
  • Recommended
Very helpful and cheerful staff, especially Brian in the door section.
Very helpful and cheerful staff, especially Brian in the door section.
by
  • Verified Purchase
  • Recommended
Employee
Dani Was vert helpful in thé Check out process and in doing so we were on our way quickly.
by
    Great store and always great service
    Great store and always great service
    by
    • Verified Purchase
    • Recommended
    Annette, Mitch, Jim and John provided exceptional customer service and outcomes on 11 June 2017. ...
    Annette, Mitch, Jim and John provided exceptional customer service and outcomes on 11 June 2017. I came in with several projects due and many questions, on a tight timeline. Annette, Smith, John and Jim swarmed onto the problem, educated me on the various options, and walked me around point to point in the store helping me understand the options and tradeoffs with the products. One item I required for an immediate projects was a power washer. When the make/model of the one I wanted wasn't in stock, they made available a far superior alternative at an amazing cost…and they were happy to do so. Could not be more thankful of the time, patience, follow through and great experience made possible by this team. If Home Depot is looking for training scenarios and case studies when on boarding new employees…look no further than this exceptional team. Thank-you!
    by
    • Verified Purchase
    • Recommended
    The Home Depot Store in Rockland, MA. is by far the best home improvement store the entire Bosto...
    The Home Depot Store in Rockland, MA. is by far the best home improvement store the entire Boston area. Whenever you go there the associates are ready to help with all of our needs. On a recent visit, Terry, in the electrical department was helpful as she always is in an unbelievable manner.
    by
    • Verified Purchase
    • Recommended
    Needed assistance with lumber and associate Nelson was extremely helpful and friendly going beyo...
    Needed assistance with lumber and associate Nelson was extremely helpful and friendly going beyond the aid I have received at other home improvement stores. He found exactly what I needed and even cut it to length.Great experience.
    by
    • Verified Purchase
    • Recommended
    found what i was looking for easily. store is well stocked and the employees are friendly.
    found what i was looking for easily. store is well stocked and the employees are friendly.
    by
    • Verified Purchase
    • DIY
    • Recommended
    This Home Depot is convenient and close to my home. I prefer it to visiting your competitor (Low...
    This Home Depot is convenient and close to my home. I prefer it to visiting your competitor (Lowes). It has all the goods or materials I want to buy and they are of good quality with plenty of options. My only complaint ( a mild one at that) is that it tends to be overly stuffed with material at times with added things (displays) in the aisles. I usually do not find this helpful. Your gardening area is not as well layed-out as your competitors gardening plants.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Staff at desk and cashiers go out of there way to be helpful. Pam was especially nice to me and ...
    Staff at desk and cashiers go out of there way to be helpful. Pam was especially nice to me and did an excellent follow up to my questions at the service desk.
    by
    • Verified Purchase
    • Recommended
    All the help I needed and more
    Jimmy V is the lumber wunderkund. He asked just the right questions about my current project and helped strategize about what's next on deck (ha, the deck!). He's a terrific resource for the store and took the time to make sure I had planned for every contingency. A true project partner.
    by
      • Recommended
      Sue was very pleasant and friendly.
      Sue was very pleasant and friendly.
      by
      • Verified Purchase
      • Recommended
      Very happy with this store and the help they give to customers.
      Very happy with this store and the help they give to customers.
      by
      • Verified Purchase
      • Recommended
      Horatio was extremely helpful with my purchase of a grill. He helped me to carefully unpack it an...
      Horatio was extremely helpful with my purchase of a grill. He helped me to carefully unpack it and get it into the care. His help made all the difference.
      by
      • Verified Purchase
      • Recommended
      I bought something online and went to store to pick it up. Customer Service was very friendly, go...
      I bought something online and went to store to pick it up. Customer Service was very friendly, got my order and signed me out in minutes! Fast and convienent!
      by
      • Verified Purchase
      • Recommended
      SPECIFIC HELP WAS NEEDED AND AN ASSOCIATE NAMED 'DAVE' IN MOWERS AND BLOWERS WAS VERY HELPFUL.
      SPECIFIC HELP WAS NEEDED AND AN ASSOCIATE NAMED 'DAVE' IN MOWERS AND BLOWERS WAS VERY HELPFUL.
      by
      • Verified Purchase
      • Recommended
      Everyone was friendly and knew exactly what I needed, helped me find what I needed and discussed ...
      Everyone was friendly and knew exactly what I needed, helped me find what I needed and discussed the product with me in the plumbing area.
      by
      • Verified Purchase
      • Recommended
      I found the items I was looking for thanks to the help of the associates. They all made me feel w...
      I found the items I was looking for thanks to the help of the associates. They all made me feel welcomed and to be honest Id love to go again just to talk to them
      by
      • Verified Purchase
      • Recommended
      All I have to say is wow! I can't thank Curtis and Kris enough for helping me find the items I w...
      All I have to say is wow! I can't thank Curtis and Kris enough for helping me find the items I was looking for and made really great suggestions for my project.
      by
      • Verified Purchase
      • Recommended
      Every time I need something at the Rockland Home Depot, I can always be assured that I'll find wh...
      Every time I need something at the Rockland Home Depot, I can always be assured that I'll find what I'm looking for and if that rare occasion happens that I'm unable to, there is always someone there very willing to help! Great staff of friendly people working there!
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 324 reviews

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