Reviews for Riverside #6619

The store overall is clean and well organized. It can get a bit hectic during busy times of the day or seasons. Besides that the store fits my needs. If I can't find an item I can always ask for assistance. Staff is helpful and friendly.

The store was organized and the people were helpful. Sofia was a big help during checkout.

Plumbing department and painting department staff are very knowledgable and friendly.

Some cahshiers need better training

The store is well stocked, nice customer service.

Poor customer service. Cluttered aisles. Cash registers are often down resulting in long lines. Too many day laborers in the parking lot making it dangerous to drive in or out.

Super nice staff very helpful ...

Billy, Mario and both Brian’s are extremely helpful! They listen to your needs and help from start to finish! I appreciate their attention to details when listening to my concern with an questions I may have. I did have a previous bad experience and these guys definitely flipped that around due to my disability. I appreciate their support and genuine care for customer satisfaction. I will definitely return feeling like I will be accommodated. Thanks guys! Keep up the good work!

I've been going to this store for years because it is fairly close, products I need are available, prices are competitive, and employees are helpful.

good luck finding someone to help you anytime soon. some employees act like you are bothering them when you have a question.

We had a great experience today with Brandon. He was extremely helpful and went above and beyond to make sure we were satisfied and happy with everything we were purchasing. He also gave extremely helpful tips and recommendations in order to help us. Not only was he very kind, he made us feel welcome. He didn’t seem bothered when we would ask him for help, which really makes a difference. I will come back for sure after this visit over going to Lowe’s or any other store after this. Brandon deserves some major recognition for his 10/10 service, attitude, and kindness!!!

I am a dedicated Home Depot guy, but the employees at this store act like you are wasting their time or you don't exist. Mostly the one working the isles. Why do I have to chase them down to ask a question when I know they saw me standing their waiting my turn to ask one. It would also be nice if they would give you the courtesy of looking you in the eye when they speak to you instead of their watch or something. Or how about a simple hello as you pass in the isle instead of completely ignoring you. Sorry, but this stores customer service is getting worse every time I go in there.

I have shopped at this store for years and Dennis in the paint department has assisted me with many projects. He will sell you the Right products and has answered any questions you have with knowledge and recommendations . I have shopped at this store on many busy days the check out has been efficient and service has been great.The store is well stocked and bathrooms are clean along with the rest of the store. Kudos to the store team!!

I was shopping at this store and couldn't find a product . Luckily one of the cashier's noticed my confusion and asked if I needed help. I asked her about the product and she told me she wasn't sure but she would find out for me . She then proceeded to find it on the home Depot app( such a good app by the way definitely recommend it ) she found the item and told me exactly what isle and section I could find it at. When it came time to check out I went straight to her and had same experience she was so pleasent and helpful ,fast and efficient. Thank you Jamie for making my shopping experience such a great one. You rock!

If you would like to pay for your order in advance, waste 3 visits to pick up your order only to find it is not ready, and then be told it will take another day- then come here. Good luck on getting through the phone or locating help in person!

The aisles are way over crowded with merchandise making it almost impossible to push a cart thru. The parking lot is too small. Parking is always a problem and now with Christmas trees coming the parking lot is even smaller. I try not to go to this store if possible. I actually dread going to this store.

the associates in the garden area are very helpful and knowledgeable. also the cashier in the garden department (Mary) was very nice and made us feel she appreciated our business.

Margery (cashier) was very friendly and helpful

Great store employees are very knowledgeable check out cashier Martina is the best.

The store was clean and the clerks in the paint department were friendly and helpful;

In general the store if neat and well stocked. I needed assistance in a department and was not able to contact an associate in that specific department during my visit. The cashier was as helpful as possible. I like Live check outs instead of self.

Horrible customer service skills

I always find exactly what I need...and more! Lol... also, I love that they hired someone deaf! ;)

Great experience

the cashier was very friendly , but your floor salesman were very rude and not helpful at all , I was looking for a air conditioner filter

today I had an amazing experience. Customer service is now set up so efficiently. Loved that! I always love to see Jessica who greets you at the door, my cashier Martino was super friendly and helpful and the guy who helped me out with my cement, Jordan, was all smiles and happiness. What a doll. I felt good today when I left. Thank you, Tiffany

Great place to shop!

My experience at this store has been very good overall. It's usually pretty busy, but they seem to have plenty of helpful staff. I try to avoid the weekend, but when I have to, I still manage to get what I need and out pretty quickly.

Customer service went above and beyond to assist in an online order error.

The store is understaffed in the flooring department. Sherrie's, positive attitude at check out makes up for the incompetence in the flooring department. Overall, the staff tries to please the customers.