#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)210-2802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
104 Danbury Road
New Milford, CT 06776
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Customer Store Reviews

  • 4.7 out of 342 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (342)
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Showing 1-30 of 342 reviews
lars Martin sales specialist was very knowledgeable and courtesies.
lars Martin sales specialist was very knowledgeable and courtesies.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Lars is a true professional and if you’re lucky enough to deal with him seize the opportunity. Th...
Lars is a true professional and if you’re lucky enough to deal with him seize the opportunity. Thank you Lars!
by
  • Verified Purchase
  • Recommended
This is a very well-managed store with a friendly, knowledgable staff.
This is a very well-managed store with a friendly, knowledgable staff.
by
  • Verified Purchase
  • Recommended
Great Crew and always helpful !
Great Crew and always helpful !
by
  • Verified Purchase
  • Recommended
They have excellent service, I love the store!!!
They have excellent service, I love the store!!!
by
  • Verified Purchase
  • Recommended
Great store, great inventory, great personnel and though the area is growing it is presently less...
Great store, great inventory, great personnel and though the area is growing it is presently less crowded than the Danbury store.
by
  • Verified Purchase
  • Recommended
This store is very clean, organized and every employee is very welcoming and helpful. Definitely ...
This store is very clean, organized and every employee is very welcoming and helpful. Definitely recommend.
by
  • Verified Purchase
  • Recommended
The employees are very helpful and friendly at this store,
The employees are very helpful and friendly at this store,
by
  • Verified Purchase
  • Recommended
employees are not helpful, too interested in hanging out and chatting, seem disturbed by the intr...
employees are not helpful, too interested in hanging out and chatting, seem disturbed by the intrusion in their time together go to Lowes in Danbury
by
  • Verified Purchase
The people in the New Milford Home Depot are consistently friendly and helpful.
The people in the New Milford Home Depot are consistently friendly and helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Rosalee was absolutely amazing! She was a great at multitasking several customers and never once ...
Rosalee was absolutely amazing! She was a great at multitasking several customers and never once did I feel neglected! You need more people like Rosalee!
by
  • Verified Purchase
  • Recommended
great staff!! always clean and looking to help out.
great staff!! always clean and looking to help out.
by
  • Verified Purchase
  • Recommended
Great customer service and wonderful staff. Amazing Prices!
Great customer service and wonderful staff. Amazing Prices!
by
  • Verified Purchase
  • Recommended
I like the selection and the help I need finding an item.
I like the selection and the help I need finding an item.
by
  • Verified Purchase
  • Recommended
Only one homedepot accessible around nother part of NY state, it is in Connecticut, though. And n...
Only one homedepot accessible around nother part of NY state, it is in Connecticut, though. And not so big, but it has most items. Store staffs are friendly, however not so aggressive to help me to find and get the right item.
by
  • Verified Purchase
  • Recommended
We are in this store almost everyday... The staff at New Milford make it a happy place to be! Tha...
We are in this store almost everyday... The staff at New Milford make it a happy place to be! Thank you, Chrissy, Cathy, Scott, Justin, Lars, Holly, Pete, Jeff, Dan and the many many more that have helped along the way and made us smile.
by
  • Verified Purchase
  • Recommended
My wife and I purchased a refrigerator and a washing machine. They were to be delivered by Home D...
My wife and I purchased a refrigerator and a washing machine. They were to be delivered by Home Depot using a third party contractor delivery service. They arrived on the scheduled day and were the rudest people. They guy comes to the door looking at his phone and never made eye contact, complained the entire time he was here, talking to his partner in Spanish. They ended up taking the washer back because they wouldn’t install it. I don’t usually complain, but think twice about purchasing appliances from Home Depot that require delivery. You really don’t want these people in your home. The store said they receive complaints constantly about the delivery contractor but they can’t do anything about it. How dare Home Depot use these people when they are aware they have so many complaints against them. Never again!
by
  • Verified Purchase
This is the best Home Depot I've ever been to. I have been at other HD's only to have the associa...
This is the best Home Depot I've ever been to. I have been at other HD's only to have the associates run when they see me coming, not this place. I asked for help with some pvc pipe and the fellow was so knowledgable about that I asked for advice on compression fittings and he explained and recommended which particular one. Great store.
by
  • Verified Purchase
  • Recommended
Very knowledgeable, friendly and helpful staff EVERY time!
Very knowledgeable, friendly and helpful staff EVERY time!
by
  • Verified Purchase
  • Recommended
Even almost closing time,was helped start to finish with 15 bags of 40lb salt
Even almost closing time,was helped start to finish with 15 bags of 40lb salt
by
  • Verified Purchase
  • Recommended
Great service and patient employees, helping me reach my goals!
Great service and patient employees, helping me reach my goals!
by
  • Verified Purchase
  • Recommended
Great friendly people felt right at home thanks for you help !!
Great friendly people felt right at home thanks for you help !!
by
  • Verified Purchase
  • Recommended
The store was very clean and always is. The employees are very helpful and are always friendly ...
The store was very clean and always is. The employees are very helpful and are always friendly when assisting. Tazi was my salesperson and is very likable. He has a great personality and is willing to go a long way to satisfy your shopplng experience. As soon as he saw us , he volunteered to help.
by
  • Verified Purchase
  • Recommended
Great store usually very clean and friendly staff. The paint department is exceptional as are sev...
Great store usually very clean and friendly staff. The paint department is exceptional as are several other people in this store. (Tools, customer service desk..) Avoid going in the evening though they have a guy who's only job seems to be to pester customers into applying for home depot credit cards. I have one, my wife has one and he still posters. If not for him this review would have been 5 star .
by
  • Verified Purchase
  • Recommended
John flooring specialist was a great help with helping us make the decision on the flooring we ne...
John flooring specialist was a great help with helping us make the decision on the flooring we need to put in our basement and what other products and supplies that we needed to use with the floor. He was very knowledgeable with the flooring products we were looking to purchase. Thanks again john
by
  • Verified Purchase
  • Recommended
This is a very clean, pleasant Home Depot with a caring well-managed staff.
This is a very clean, pleasant Home Depot with a caring well-managed staff.
by
  • Verified Purchase
  • Recommended
Store was clean and not too crowded...aisles are bigger than danbury which makes shopping easier....
Store was clean and not too crowded...aisles are bigger than danbury which makes shopping easier. But less selection...
by
  • Verified Purchase
  • Recommended
The employees at this New Milford store are friendly and knowledgeable. The store is clean and or...
The employees at this New Milford store are friendly and knowledgeable. The store is clean and organized. Seasonal supples like the plant dept are great
by
  • Verified Purchase
  • Recommended
Store is very clean. Staff very helpful and knowledgeable.
Store is very clean. Staff very helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Best Home Depot by far !!!!!!!!!!!!
Best Home Depot by far !!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 342 reviews

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