Reviews for N Fayette #4117

If you are lucky enough to have Ruben helping you out during your shopping experience at this location, you will be very pleased. I didn’t have to go find an associate to help me; he came right up, greeted me, and asked if he could be of any assistance to me. He told me his name then asked for mine. From start to finish, he made my shopping experience so pleasant. I was shopping for kitchen appliances as I am building a new house, and while I would normally worry about spending a large sum of money, Ruben had me totally at ease. He was friendly, knowledgeable, and very helpful. He represents Home Depot very well. Because of Ruben, I will be shopping at this specific Home Depot location for all my household items I am going to be in need of soon. I cannot say enough good things about Ruben, and I sincerely hope the positive feedback makes its way back to him.

Although my husband and I have had issues with trying to get an estimate on a vinyl fence, our overall experience at this location is mostly satisfactory.

Great customer service from The Home Depot in Robinson yesterday. I needed help and the individual i asked, though he didn't specialize in the area where I needed help. But he stopped what he was doing and went and found the individual who was working the tool area. That person got me exactly what I needed in minutes, even though he had to get a platform to retrieve the item from a higher shelf.

If you need to buy anything in the store and would appreciate some additional assistance of feedback and/or guidance...ask for Jon! He helped me select the correct stuff for my bathroom remodel when no other employee wanted to be bothered with me. He saved his store the loss of a $1500 sale. He deserves 100% of all the credit! It wasn't even his department but he saw that I had a need and he filed it. Thank you Jon!

I love shopping at this Home Depot location. Everyone is always so helpful and nice, especially Mr. Jim Elmer (Pro Account Sales Associate.)

Store was clean. Employees were very friendly and helpful. Assistance was always available when needed. We love Home Depot. We live 50 miles from there.

Employees very helpful! Shout out to Ashley C and Mitchell!

Everyone is helpful, and assistance is offered freely. I haven’t had trouble finding anything in the store, and everything I’ve come in for has been in stock. The store was clean, everything where it should be, and the checkout was quick and simple. I wish there was more enforcement for wearing masks. Some people still see the protection of others as optional, and these people should not be able to shop in a store that has signs requiring customers to wear masks

Out of all of the stores in the Pittsburgh area the North Fayette store is hands down the best. I love working with the guys and girls at the Pro desk. These guys are friendly, knowledgeable and very helpful. I highly recommend this store.

The Associate Dave H. Was very helpful in the plant/Garden area. Would like more info on hiring practice as my son recently moved back from 22 years+ in Colorado. Looking for employment at Home Depot @ 440 Home Dr Pgh. 15275. Applied many times with no response. Lives 5 miles from this store. Has worked in the truck repair industry. Vast knowledge of tools and equipment.

The employees and management at this store are exceptionally pleasant and helpful. It is always clean and well supplied. Other Home Depot stores may be closer to my jobs, but this is my go to store!

Charles Showalter was very considerate and helpful with finding the product, assisted with placing items in my cart, escorted me to the cashier and placed items in my car! That is a full service store! Great job!!

Charles in flooring and Shane at the register were absolutely fantastic. Very friendly and helpful with what I was looking for.

if find this store to have most items in stock when I need them

Kudos to the flooring department at the North Fayette Home Depot! I received excellent service from 2 of the associates there while purchasing materials for a flooring project. Charles in particular provided great insight/advise that wound up saving me a significant amount of money. I'm very appreciate for his interest, listening and understanding of my project needs.

Had very friendly and great service from Ray in flooring. He's very helpful and efficient at his job. Thanks Ray!

Great store with great employees and conveniently located.

Everytime you go into the store every Department salesperson acknowledges you you don't have to wait around for help if you need it and this is an extremely friendly store to shop at.

They keep most items in stock and at a fair price

Great customer service from Charles S and our cashier Cassandra. Charles went above and beyond to help and Cassie answered all of our questions and made certain that our shopping needs were attended to.

We were looking for a particular LG refrigerator , I couldn't find it in other leading stores but finally found it at The Home Depot. The salesperson was very helpful .

We came from out of state to pick up tile that our store did not have and this store was the only one in a 100 mile radius to have some. We could not locate the tile and a gentleman went and found it for us. At check out the price rang up higher than the normal price from our store but we also paid a clearance price. Charles in customer service was more than helpful to help us with this situation and made an adjustment to the price. You cant not ask for better customer service. I would highly recommend this store to everyone.

Everyone in the store was very welcoming and helped expedite checking me out when one line was busy with a family will several small items. I will definitely return to this store.

This store is very accommodating, helpful and go out of their way to meet you needs! Everyone seems to have a smile on their face and asks may I help you? They even will load your car if you ask. I am very satisfied with the customer service!

Never disappointed shopping there. Help was always available. Store was very clean and well stocked.

The employees are so friendly and always willing to help. The store in general is very clean and organized.

everybody was very friendly & they were able to answer my questons

This store is always clean and I am able to find the products I am looking for very easily. Great customer service, I am always greeted with a smile or Can I help you? I had ordered something and was unable to put it together myself I took it into this store and a store employee without hesitation put it together. I believe they are customer focus and customer driven.

Store is always clean and has a excellent staff. Products are easy to find and easy to get assistance.

Severely lacking customer service skills most of the time! Associate not friendly, nor helpful, nor was pushing 1200lbs of top soil all the way through the store because I had to go to self checkout. HD why don't you spend a few of those.dollars and print a SIGN STATING WHAT YOUR GARDEN HOURS ARE FOR THAT EXCLUSIVE GATE! Perhaps even paying for customer satisfaction support WILL BE beneficial in the short term and long term. What a waste of my energy all the way around! Once again, THANK YOU HOME DEPOT!