#1 Home Improvement Retailer

Hilo #8453

Store Details

Contact Us
Pro Service Desk(808)920-8403
Tool & Truck Rental(808)920-8409
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
380 Makaala Street
Hilo, HI 96720
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking, bringing us one step closer to a circular economy.

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LED lights in your local store cut energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.

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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Read more about our eco actions.

Store Details

Welcome to the Hilo Home Depot. We're ready to help you start your next home improvement project.

Here at your local hardware store, we have supplies for your project. Whether you're looking for paint buckets or bathroom vanities, we've got you covered. Our knowledgeable associates can help you find the products you need to complete that home improvement job. Take advantage of free pickup within 2 hours on millions of products using The Home Depot app. We make shopping fast.

At The Home Depot, we value community involvement. We support Habitat for Humanity of Hawaii Island, Relay for Life of Hilo, Adopt-A-Highway and local veteran organizations.

We are here to assist you with every step of your DIY project. Drop by today and see what's new. View our local ad before you visit to learn more about great in-store deals.

Sincerely,

The Hilo Home Depot Team

Does The Home Depot have a Memorial Day sale?

Get ready to save when you shop The Home Depot Memorial Day Sale. We've got the major purchases you've been waiting to save on: bathroom accessories, grills, outdoor power equipment, appliances, and more. It's easy to shop for bargains that run from May 16th to May 27th with our mobile app or in person at your local store.

Does my local Home Depot still offer Kids Workshops?

Yes, the Hilo store does offer in-person Kids Workshops. These free in-store events take place every first Saturday of the month between 9am and noon. You may reserve your Kids Workshop kit by registering online for the event. We have a new kit pack every month to keep your little doer engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Visit our customer service counter or call us to check availability of the kits.

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are an excellent present for birthdays, housewarming parties, and the holidays. DIYers know these gift cards are fun to receive and to give. Buy gift cards at our stores or online at homedepot.com. If you receive a gift card, you can visit the Hilo Home Depot and ask a cashier to check the balance for you or check your gift card balance online. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot Hilo offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Customer Store Reviews

  • 4.5 out of 1,161 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,161)
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Showing 1-10 of 1,161 reviews
Great customer services
Always checking products and taking good care to customers
by
    • Recommended
    Great Customer service from Nena and Ricky
    Great customer service from Nena and Ricky, They got me the right products I came home and was able to fix my ceiling fan. They had plenty Aloha
    by
      • Recommended
      Convenient
      Purchased new water heater… JEM was friendly helpful and accommodating… two other floor employees so rude … JEM made up for the unpleasant people and because of her I will shop again at the Hilo Home Depot
      by
        • Recommended
        Lost a great countertop
        I bought a beautiful countertop to be held for delivery some time later. When I went to retrieve it, I was told there were two left on the shelves, and both had small scratches. I looked at them, and decided not to accept either. I learned that another (unscrupulous) associate had actually sold the countertop I'd paid for, that was held (in "the back," not on the selling floor shelves) to another customer. I did get a refund, of course. But I've never looked for another large building material in that local store. I cannot be sure that what I buy will actually be there for me when I go back to receive it. I'm appalled that this happened at all.
        by
          Home Depot Hilo
          I would like to recognize two employees who are model employees and show the greatest customer service to go above and beyond. Dina and Estelle! Much Mahalo for all you do!
          by
            • Recommended
            Customer service
            Estelle was very professional and welcoming
            by
              • Recommended
              Exceptional Service
              I shopped at Home Depot today for a roto-tiller. I found one that I thought might work. It was locked up in a display cage (a sad commentary on our society, I'm afraid), so I found a staff member in the next aisle and asked for his assistance. He was eager to help (one star). He got the item out of the cage, and explained certain important points about it (another star). I then asked him about batteries for lawn tools. He showed them to me, but I was quickly put off by the price. Not to be deterred, he told me how I could get a battery, AND another piece of gear for less money than just a battery alone (another star). His help didn't stop there. These items were heavy and he even carried one of them to the checkout register for me (a fourth star). After spending a couple hundred bucks, I was so happy that I forgot to buy the $5 item that I went there for in the first place. After I loaded up my purchases, I went back in and got it. To conclude, this Home Depot outlet is always pretty good, but the experience I had today was exceptional.
              by
                • Recommended
                Great Customer Service provided by Cade
                The Hilo Home Depot has great employees. I want to acknowledge Cade. He went above and beyond to make my shopping experience great. Cade is kind, knowledgeable, patient and truly listens.
                by
                  • Recommended
                  Jasmine and Mark at the Hilo Home Depot are the BEST WORKERS!
                  These two, wonderful people went out of their way to help me. Not once, but several times. They stopped what they were doing just to help me with every little thing. A lot of the products that I purchased that day were recommended by them. I was very impressed with their knowledge and customer skills. Please acknowledge them for their work
                  by
                    • Recommended
                    Carpeting Dept.
                    Excellent customer service. Gregg Frazier helped us out very well. He was being trained by the manager, did not get her name, but she was awesome.
                    by
                      Showing 1-10 of 1,161 reviews