#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)791-2582
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3400 W Florida Ave
Hemet, CA 92545
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Customer Store Reviews

  • 4.7 out of 847 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (847)
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Showing 1-30 of 847 reviews
Terrible Customer Service
Waited so long for someone to come help I found the items myself just not happy with this specific location.
by
    Damascus C. Best customer service Rep
    I needed help in Tools. Big guy working kept saying he help. passed me at least 7 times, Never helped 1x.. I was about to give up when I prayed for a helper. God sent me Damascus. Not his depth but said he'd help the best he could. He answered 2 basic questions , showed me the tool and accessories I needed, went to go find a key and took to checkout. I went to paint next. and there I was helped by Ms. Terri J. Shes equally as awesome. but Damascus was above and beyond. I almost left. I usually shop elsewhere. But Damascus made all the difference.. Integrity is his middle name. awesome service. deserves a 10.. Hes tops..
    by
      • Recommended
      So Helpful
      We had several tools etc… we had to purchase for business and a few personal items for ourselves and everyone was great in helping us! Our cashier Guadalupe was awesome since we had to split our purchases, it became important to her to make sure we had the proper receipts one for work and our receipt. We love our Hemet Home Depot!
      by
        • Recommended
        Love it!
        I went in and out so quick and the girls named Liz and Nathalie were so so kind and opened a box for me also help me find out how to light a tree and was very kind to me as I was checking out!!
        by
          Crystal you rock girl!
          Thank you for making a Christmas season bright! You have a beautiful heart!
          by
            • Recommended
            Cashier
            Janene the cashier is the bomb!
            by
              • Recommended
              Dori
              Dori, I've had the pleasure to work with this individual before and once again I am extremely satisfied with her work performance and ethics considering that she is an employee of a bigger corporation but still keeps the small town experience with listening and understanding to the problems that may be faced with dealing with each and every customer. Extremely satisfied and would work with her every time if I had to come to Home Depot Hemet. Sincerely Gregory G. USMC RETIRED
              by
                • Recommended
                Great customer service
                We purchased our Christmas tree along with other items for our home project, and walked out happy with being offered great customer service.
                by
                  • Recommended
                  Reviews are ok but if ya really what to know..
                  Know How things are working use some secret shoppers instead of asking customers I know it might cost a little of your budget but it is your job to make shure your business is running the way you expect.. it is not a good idea to have customers dictating how to manage a business
                  by
                    • Recommended
                    CLEAN STORE
                    THIS STORE IS VERY CLEAN AND NICE PEOPLE
                    by
                      • Recommended
                      Customer service to the next level
                      Sarah Mari Buenita did a great job handling the problem making sure I was a happy customer and make sure that I do want to return back to this store. It was not an easy problem to solve but they handle it professionally and an expediently. But want to go back to the store and have individuals work on anything that I may come up.
                      by
                        • Recommended
                        Customer service a plus!
                        Customer service seems to have taken a real dive but I was treated so well from the time I entered Home Depot on Sanderson until the second I left the store, my products were available and customer service was above and beyond! Thanks so much!!!
                        by
                          • Recommended
                          Over all a very good store. It is my first stop for my home repair projects. But every summer, ...
                          Over all a very good store. It is my first stop for my home repair projects. But every summer, by the end of July you stop stocking swamp cooler supplies. I come in looking for pads and the shelves aren't just empty, but stocked with something else. I`ll bet by next week that space will be full of Halloween decorations. Maybe if I put those up around the house I`ll just think it is cold out, and wont need the cooler pads. Lets use some common sense. Stock what people need now. Hope someone up stairs reads this.
                          by
                          • Verified Purchase
                          • Recommended
                          The long lines at the checkout suck.
                          The long lines at the checkout suck.
                          by
                          • Verified Purchase
                          • Recommended
                          The store is well-stocked, clean, and has a wide variety of yard and house plants to choose from....
                          The store is well-stocked, clean, and has a wide variety of yard and house plants to choose from. Store staff are friendly and helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          Friendly, helpful employees. Usually you can find someone to answer a question (as opposed to the...
                          Friendly, helpful employees. Usually you can find someone to answer a question (as opposed to the competition). The store was in a clean condition & usually items were where they were supposed to be. The entire experience from start to finish is usually good.
                          by
                          • Verified Purchase
                          • Recommended
                          Great customer service !!!
                          Great customer service !!!
                          by
                          • Verified Purchase
                          • Recommended
                          Store has friendly employees and we're very helpful.
                          Store has friendly employees and we're very helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          The team at the Hemet store are amazing! I can always count on these employees to guide me to pro...
                          The team at the Hemet store are amazing! I can always count on these employees to guide me to proper Isles, returns are fast and easy.. They carry the majority of the items im needing to build up our Ministry..THANK YOU Jessica, Janine, David and the young man in tools.. and the Lady in paint, your all awesome... God Bless!
                          by
                          • Verified Purchase
                          • Recommended
                          Good store, pleasant workers, more pleasant cashier. Has what you want in stock the majority of ...
                          Good store, pleasant workers, more pleasant cashier. Has what you want in stock the majority of the time.
                          by
                          • Verified Purchase
                          • Recommended
                          Great friendly service.
                          Great friendly service.
                          by
                          • Verified Purchase
                          • Recommended
                          Great store and excellent customer service.
                          Great store and excellent customer service.
                          by
                          • Verified Purchase
                          • Recommended
                          DO NOT RECOMMEND. MANAGER LACKS CUSTOMER SERVICE. DELIVERY DATE FOR MY PURCHASE WAS CHANGED WITHO...
                          DO NOT RECOMMEND. MANAGER LACKS CUSTOMER SERVICE. DELIVERY DATE FOR MY PURCHASE WAS CHANGED WITHOUT NOTIFYING ME AFTER WAITING ALL DAY TODAY 6 AM TO 8 PM FOR DELIVERY. REQUESTED CHANGE OF DELIVERY DATE WITH SMALLER TIME FRAME THAT IS AVAILABLE FOR $20 SHORTENS DELIVERY TIME FRAME FROM 14 HRS TO 4 HRS. MANAGER REFUSED TO MAKE THIS OPTION AVAILABLE TO ME EVEN THOUGH I ALREADY WASTED ALL MY DAY TODAY WAITING FOR MY SHED . REQUESTED REFUND .
                          by
                          • Verified Purchase
                          Great customer service!
                          Great customer service!
                          by
                          • Verified Purchase
                          • Recommended
                          I would just like to take a moment to compliment the Home Depot in Hemet, Ca. The store is a big...
                          I would just like to take a moment to compliment the Home Depot in Hemet, Ca. The store is a big welcoming for our community. The friendliness of the employee, needs to be addressed. Everyone was neat, approachable and helpful. This store is a good landmark for our community as it services a unity for our town of Hemet, Ca. Thank you for servicing my community. Thank you. Ana M. Burchard
                          by
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          The story is great layouts great the only thing that I didn't like when I visited the Hemet Home ...
                          The story is great layouts great the only thing that I didn't like when I visited the Hemet Home Depot was when I went into Garden, I experienced an associate by the name of Natalie bullying and belittling two other associates and not really carrying who sees or hears. It was so bad I hadn't intervened just for her to stop she didn't care who was around she kept on.
                          by
                          • Verified Purchase
                          • Recommended
                          The store was busy and there were many employees in store on Friday June 18, 2021. I had a good ...
                          The store was busy and there were many employees in store on Friday June 18, 2021. I had a good time shopping in this store and enjoy driving to Home Depot when I have a special need to do so. The store was clean and I got assistance when I needed employee skills and generous knowledge. Plus, each employee was very helpful and nice to talk with.
                          by
                          • Verified Purchase
                          • Recommended
                          Brian D was awesome & the customer service was/is always good! The store is organized & the reps ...
                          Brian D was awesome & the customer service was/is always good! The store is organized & the reps are willing to assist. Thank you!
                          by
                          • Verified Purchase
                          • Recommended
                          Always helpful and knoledgeable at this store when I go which makes it easy to get what I need an...
                          Always helpful and knoledgeable at this store when I go which makes it easy to get what I need and get on with my day. I appreciate that.
                          by
                          • Verified Purchase
                          • Recommended
                          Store is wide and clean.
                          Store is wide and clean.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 847 reviews

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