#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(314)388-7401
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10930 New Halls Ferry Rd
Saint Louis, MO 63136
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Customer Store Reviews

  • 4.3 out of 389 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Great customer service!
I had an exchange, Tiffany was very helpful and friendly. Hernando in painting was helpful, we would have bought the wrong paint! And Monica our cashier was very sweet.
by
    Need 2 repair something
    Go 2 store 4 home maintenance. Bought a faucet from a competitor it malfunctioned so I bought 1 from Home depot and so far so good
    by
      • Recommended
      Ms
      I had to purchase a chair height toilet that was an online order only. Zykiah processed my order and set it up for will call to be picked up by my contractor and provided excellent customer assistance.
      by
        • Recommended
        Outstanding Performance
        Keep up the great work!
        by
          • Recommended
          Always has the item needed.
          I shop this Home Depot at least twice a week. This store always seems to be well stocked and the employees are knowledgeable and helpful.
          by
            • Recommended
            Helpful employees, product availability, clean & organized
            This store is always gray. They always have everything I’m looking for available & staff accessible to help me find it. The store is clean & organized, making it easy to quickly & efficiently shop.
            by
              • Recommended
              Convenient
              Employees are knowledgeable and friendly
              by
                • Recommended
                exchange propane tank
                wow- less hassle to go to convenience store and pay 7.00 more; than deal with a behavioral situation, so you can buy something; had more on my list, that was enough for me, i left-shaking my head.
                by
                  Plants
                  Great selection of vegetables and herbs.
                  by
                    Customer Service problems
                    The customer service at the customer service desk is awfull. I would use the store on Lindbergh from now on.
                    by
                      Fighting almost broke out
                      Your associate at your paint desk with braids look around 18 almost got into a fight with a female customer around 18 too. Your worker was cussing and was just ridiculous! No one apologize management for her actions they basically tried to take care of her and not the customers who is spending their money. You do not need anyone there like that to represent you.. Bad code of conduct business!
                      by
                        Great experience!
                        I walked in and was immediately greeted by Ms. Sharon. She was warm and friendly. She walked me to the key machine and helped me make the keys since I’ve never used the machine before. She ensures I got what I needed. Amazing customer service skills! I even had a friendly interaction with the cashier Ms. Regina.
                        by
                          • Recommended
                          flooring associates
                          great team jacqueline,cordell demtru guys are great love the new team
                          by
                            • Recommended
                            The Home Depot - #3013
                            Purchased LG microwave and both the product and the store get 5 stars. Nice selection and friendly knowledgeable staff.....and it's in MY neighborhood/community where I prefer to spend my hard-earned money.
                            by
                              • Recommended
                              Great Service
                              Ask for Ray! He is my go to guy!
                              by
                                • Recommended
                                Very pleased with this store.
                                I don’t come to this store often, but it’s close to my work, I have a store on a Lindbergh, that’s close to my house.
                                by
                                  • Recommended
                                  Kam was great
                                  by
                                    • Recommended
                                    Well Stocked & Friendly Staff
                                    I went into this store around 9pm on Wed to pickup an online order. I also shopped the garden center which was fully stocked, neat and clean. Team members were hard at work behind the scenes stocking mulch, dirt, flowers, etc. Everyone I made contact w/ throughout the store was very friendly and attentive. There was also an off duty police officer present who had a nice demeanor about him too. Thus, it was my first visit to this location but I'll drive out of zone again based on my pleasant experience!
                                    by
                                      FIRST RATE STORE
                                      Judging by the Paint, Plumbing, Hardware Personnel and the Garden Department Variety of Plants that draws customers from two states, we would say that the Ferguson Home Depot is an excellent store to spend your time and money!
                                      by
                                        • Recommended
                                        Friendly Employees
                                        The employees really make the shopping experience inviting. I will return for sure.
                                        by
                                          • Recommended
                                          Most times visits are great.
                                          I like every thing I gotten from up.
                                          by
                                            • Recommended
                                            Linda is awesome
                                            Miss Linda has helped me a number of times and she is always friendly, patient, and willing to go out her way to help
                                            by
                                              • Recommended
                                              GREAT JOB
                                              FAST SERVICE AND SAFE
                                              by
                                                • Recommended
                                                can not find help when locating certain items and the marquee are not clear for customer self help.
                                                can not find help when locating certain items and the marquee are not clear for customer self help.
                                                by
                                                • Verified Purchase
                                                The store was clean and the staff were helpful and friendly.
                                                The store was clean and the staff were helpful and friendly.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Home Depot, Ferguson is one of my favorite stores to shop in. Everything is easy to find and you...
                                                Home Depot, Ferguson is one of my favorite stores to shop in. Everything is easy to find and you are always able to find someone to assist you. The store is always clean and the workers always willing to help you. Workers are always pleasant, polite, and courteous. I rank this store up in the high category of one of my favorite stores to shop in. Home Depot, Ferguson the location is great, and it is a convenience store for me. I frequently visit Home Depot, Ferguson.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showed up an hour and a half early then refused to install the stove despite having a dedicated s...
                                                Showed up an hour and a half early then refused to install the stove despite having a dedicated shut off valve that they used 5 years previously when installing the last stove that broke from this store.
                                                by
                                                • Verified Purchase
                                                Staff was very friendly and greeted me with a smile. Kimunna went out of her way to help me locat...
                                                Staff was very friendly and greeted me with a smile. Kimunna went out of her way to help me locate the items I was looking for. All the items I came in for were in stock as indicated on website.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                This store used to have a lot of problems lazy staff inept management but over the last 6-8 month...
                                                This store used to have a lot of problems lazy staff inept management but over the last 6-8 months they have really turned the corner and I see people that were here before the whole different attitude and the new people that got are some of the best in the company I am really impressed with the effort put forth by this door to change its culture and make their customers feel welcome and providing them with excellent customer service
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store was very clean and fully stock. Found everything I needed Ms. Faye Young was so helpfu...
                                                The store was very clean and fully stock. Found everything I needed Ms. Faye Young was so helpful and patience with me. She helped me purchase the perfect door for my bedroom. Thank you again Ms. Young.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 389 reviews

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