#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)510-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7001 Crestwood Blvd, Suite 1300
Birmingham, AL 35210
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Customer Store Reviews

  • 4.7 out of 447 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Great Store!
Store was super clean and well maintained. Made the shopping experience very pleasurable.
by
    • Recommended
    Helpful employees
    I’ve been to this store many times and never fails that I always without any trouble find friendly faces so willing to help.
    by
      • Recommended
      Excellent Store
      Always friendly clean and have what I need. Beautiful garden section too.
      by
        • Recommended
        Customer Service
        I've been shopping at this Home Depot for a number of years now and have to say that Damon as the manger provides next level service! He always goes above and beyond and making sure that anytime he sees me he says hello that's how I'm doing and mini on his staff including but not limited to Jarviece and Deidre in particular have always greeted me with a smile and surpassed my expectations on customer service level!
        by
          Great store personnel - Terrible Organization
          I bought a washer and dryer. HD totally screwed up the delivery. Store personnel were EXCELLENT.
          by
            Sandpaper blocks
            Works well for project intended.
            by
              • Recommended
              Outstanding service
              I wanted a freezer. They had it in stock but could not deliver until March because it came from a different warehouse. the nice lady put me in touch with an independent delivery service who is picking up at Home Depot and delivering and hauling away at my house
              by
                • Recommended
                Great job, love the store my husband and I love it
                Love the store will shop again
                by
                  • Recommended
                  Friendly staff - great store!
                  I’ve been to this store many times in the last month after buying my first home. I’ve enjoyed the friendliness and helpfulness of the staff, plus how easy it was to find what I need and get out in a hurry at times!
                  by
                    • Recommended
                    Some Great Experiences
                    The staff is always friendly and acknowledge me. Very accomadating!
                    by
                      • Recommended
                      Excellent service from 1 of the reps
                      The product l was looking for was not on the shelves...but the last 1 had fallen behind the shelf in the space between 1 aisle and the next. A rep named Shonda found a special tool and brought it out for me
                      by
                        • Recommended
                        Knowledgeable staff in various departments
                        I am not a tech person, cannot ever know what i am there to buy until I talk to the plumbing department guy, the electric department guy, the flooring or wood cutting guy. I am a 75 year old widow who was helper for my spouse (a carpenter/mechanic/good at all this). I walk in, describe the problem I am trying to fix and your people lead me to what I need and suggest what would be the easiest for me to do myself and give tips on how! These people are great!
                        by
                          • Recommended
                          Employees are very helpful and friendly!
                          Employees are very helpful and friendly!
                          by
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          I will not buy any more flowers or garden supply for Lowe’s in Fultondale or Home Depot in Trussv...
                          I will not buy any more flowers or garden supply for Lowe’s in Fultondale or Home Depot in Trussville. The staff in your store have so much pride in their work and customer service it’s worth the drive. I was so impressed with the care and selection of flowers you should be commended. While other have dried up in other location it’s refreshing that you are not trying to sell your dead flowers at a discounted price. Thank-you for caring. All I encountered were friendly and courteous.P. S. I told Lashun I would mention her.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          Always have stock I need and are so helpful.
                          Always have stock I need and are so helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          The store was clean and nothing was out of place! Helpful workers with positive attitudes!
                          The store was clean and nothing was out of place! Helpful workers with positive attitudes!
                          by
                          • Verified Purchase
                          • Recommended
                          Employees were very helpful and knew where everything was I need it even help me load it up
                          Employees were very helpful and knew where everything was I need it even help me load it up
                          by
                          • Verified Purchase
                          • Recommended
                          Crestwood HomeDepot is a part of my business and has helped B&B Construction grow over the years.
                          Crestwood HomeDepot is a part of my business and has helped B&B Construction grow over the years.
                          by
                          • Verified Purchase
                          • Recommended
                          Garden shop: product was available, cashier got help for me, employees were waiting to put my pr...
                          Garden shop: product was available, cashier got help for me, employees were waiting to put my products in auto. The garden shop far exceeded any that I have visited in a long time -- abundance of healthy-looking plants neatly displayed. Everything was well-organized, and I was very impressed.
                          by
                          • Verified Purchase
                          Awesome service, would shop here again. Very helpful and concerned with delivering the best serv...
                          Awesome service, would shop here again. Very helpful and concerned with delivering the best service.
                          by
                          • Verified Purchase
                          • Recommended
                          I would like to say that Chante, Jamie, Vee Jay at the pro desk are awesome super knowledgeable a...
                          I would like to say that Chante, Jamie, Vee Jay at the pro desk are awesome super knowledgeable and friendly. And Shirley one of the floating cashiers gives quick and fast service
                          by
                          • Verified Purchase
                          • Recommended
                          Thank you to the store manager that went far and beyond out of his way to make everything perfect.
                          Thank you to the store manager that went far and beyond out of his way to make everything perfect.
                          by
                          • Verified Purchase
                          • Recommended
                          FANTASTIC SERVICE......like a small town hardware store.
                          FANTASTIC SERVICE......like a small town hardware store.
                          by
                          • Verified Purchase
                          • Recommended
                          Great customer service
                          Great customer service
                          by
                          • Verified Purchase
                          • Recommended
                          I almsot always can easily find help (if needed) and am often greeted and asked if I need help. T...
                          I almsot always can easily find help (if needed) and am often greeted and asked if I need help. That makes a difference in your shopping experience.
                          by
                          • Verified Purchase
                          • Recommended
                          The staff at the Home Depot Store #0880 a very enjoyable experience. We found what we needed with...
                          The staff at the Home Depot Store #0880 a very enjoyable experience. We found what we needed with the staff assistance and they helped with a smile.
                          by
                          • Verified Purchase
                          • Recommended
                          The gray haired gentleman in the paint department is not friendly or helpful. The other associate...
                          The gray haired gentleman in the paint department is not friendly or helpful. The other associates that I came in contact with were willing to help. Just avoid the man with the gray Afro.
                          by
                          • Verified Purchase
                          • Recommended
                          Experience could have been better but the store had everything I needed.
                          Experience could have been better but the store had everything I needed.
                          by
                          • Verified Purchase
                          • Recommended
                          employees are exceptionally helpful. I would like to see the self check out go. I do not remember...
                          employees are exceptionally helpful. I would like to see the self check out go. I do not remember going inti this store and not being able to find just what Ineeded. There is typically someone in the isle or near to help. The bathrooms were fully supplied. the only negative part of this experience is this survey, I HAVE COMPLETED ALL OF IT AND IT WILL NOT LET ME SUBMIT. EMPLOYEES WERE GREAT.
                          by
                          • Verified Purchase
                          • Recommended
                          The best part about this home depot is the selection of music they chose to play for their shoppe...
                          The best part about this home depot is the selection of music they chose to play for their shoppers. They also have a wide variety of supplies available for almost any home repair job.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 447 reviews

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