Reviews for East Liberty #4136

I asked for the store manager to help the front returns clerk and he was insulted that I implied the returns clerk was incompetent. Then he called the police. I talked to them and they were very professional.

overcharged for sale item

Although it’s been a while since shopping here, upon arriving at the Home Depot Shadyside store, we were greeted once again with a very warm welcome and friendly smile by Ant(hony). He was very helpful in brainstorming & searching for the sizing for the DIY mirror fix project. He also called in Kendrick to assist us. He was very knowledgeable, professional, and assisted us quickly with enthusiasm. They went above and beyond the call of duty to render us assistance. The customer service that we received was fantastic. They epitomize outstanding customer care. These amazing HomeDepot should be properly promoted. HomeDepot is indeed very fortunate to have such stellar employees representing and enlarging the territories of their businesses. They know how to keep an attract more customers and in doing so they bring more money to HomeDepot. Such exemplary work ethics should be commended. And because of the excellent performance of Ant(hony) & Kenrick, we can say, we left happy customers. They each get five star ratings! Ant ✩ ✩ ✩ ✩ ✩ Kenrick ✩ ✩ ✩ ✩ ✩ Warmest Regards, ♛Anaïs

Although it’s been a while since shopping here, upon arriving at the Home Depot Shadyside store, we were greeted once again with a very warm welcome and friendly smile by Ant(hony). He was very helpful in brainstorming & searching for the sizing for the DIY mirror fix project. He also called in Kendrick to assist us. He was very knowledgeable, professional, and assisted us quickly with enthusiasm. They went above and beyond the call of duty to render us assistance. The customer service that we received was fantastic. They epitomize outstanding customer care. These amazing HomeDepot should be properly promoted. HomeDepot is indeed very fortunate to have such stellar employees representing and enlarging the territories of their businesses. They know how to keep an attract more customers and in doing so they bring more money to HomeDepot. Such exemplary work ethics should be commended. And because of the excellent performance of Ant(hony) & Kenrick, we can say, we left happy customers. They each get five star ratings! Ant ✩ ✩ ✩ ✩ ✩ Kenrick ✩ ✩ ✩ ✩ ✩ Warmest Regards, ♛Queen Angie

I go to this Home Depot because the employees are very helpful & knowledgeable about the products in the store.

This store has a young man dressed in a tactical vest labeled "security" and armed with a gun. No theft at that store would more deadly violence, and it can't imagine putting someone that young in position to make that choice. Irresponsible by Home Depot.

Very easy process from ordering on-line to pickup in the store. Elizabeth, in customer service, and the associate, that help me load the door in my truck, we’re very helpful and friendly!

I have found very consistently that the staff at East Liberty Home Depot really rocks it as far as being very helpful & keeping a sense of friendliness & a sense of humor about them. Also, the multitude of items they offer is well organized and well positioned in the store. I choose this particular big box store over others for these reasons...

Purchase a live potted palm and when got home found that the roots and bottom of the pot had bugs - earwigs. Called store for refund and was advised to bring plant back. No longer have plant, and live in a different state as plant was purchased as a gift for someone local to that store. Cannot believe they can't address this issue. I also advised them to check the other plants, because this was definitely due to extreme overwatering. Warning not to purchase houseplants from this location.

I have bought all kinds of home repair needs and will continue to. Even the parking is great.

I was charged a higher price for items when plumber did not pick up as scheduled.

They shut down self checkout so now customers must wait 10-25 min just to checkout. Consumers might not care, but for the pro, a half hour of waiting is a half hour of not making money. At my current rates I will rather drive somewhere else. This HD costs me $100 bucks a trip just to wait to check out

I'd recommend this place to anyone!

Had to hear cashiers personal life while she just stood there talking instead of ringing me up for 1 item. Maybe she should be up front to keep tabs on her and to work hard like the other cashiers. Had to listen to whole life story.

James the store manager was great. He helped me after a few workers did not have the knowledge to help me. They all stopped but they did not have my answer. James helped me load my cart, pay quickly and load my car. Seriously amazing service. Yesterday I can for doors and Sam was the sweetest and helped me greatly too. Generally I stop in and talk to Rome and a few other guys. Also say hi and spot me out, ask about my dog and overall amazing people and workers. This Home Depot is lucky to have such great employees.

This location give out no Donations for educational training at all. Home depot says they participate in Donations and over 4 years I've never been approved for my Women's Power workshop.

Super friendly and knowledgeable staff!

The staff is always kind and helpful!

I was trying to buy things online I had in my cart that said they were out of stock and Angie at customer service said she doesn’t have a magic want and can’t change the invigorating so I never got a constractors price on my silicone

A lot of times they are out of things we need , the store is always a mess I was tripping over wood and carts trying to get an end cap a left end cap but they only had 4 boxes of right end caps , only 2 employees are nice and helpful the rest don't care we tipped the one guy a few times for helping load the truck then found out from another guy we tried tipping that they aren't allowed to take tips helping us is their job , I'm all.for tipping but if that's the only reason the 1 guy helps then someone needs to talk to them , the manager barely speaks a word of English yet runs everything the store is by work its convenient that is all

Angie at customer relations deserved to be noticed. everybody is friendly.

Over 15 years and keeps being the best location for me

I was able to find toilet cleaners and a specialized plunger that was able to unclog toilets very easily.

I brought a storm door and I was very impressed and satisfied

Everything I have brought has meet all expectations

If it’s not the East Liberty store, I’m not shopping there.

Really mixed review here in East Liberty…easily accessible and great for some items while sorely lacking in others. Great garden center and lumber supplies. Ordering carpet and flooring was disastrous. Buying a full set of chairs and tables for our patio at the last minute was a great success on the other hand. So a mixed bag.

Everyone is always helpful.

I like shopping at the Home Depot I got approved for a credit card and a credit increase so I could buy my mower