#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)384-3202
Tool & Truck Rental(901)384-3204
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8010 Giacosa Pl
Memphis, TN 38133
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Customer Store Reviews

  • 4.6 out of 419 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
Shopping Experience
Thanks to Tabatha, Marcus and Nick for helping me find the dishwasher to fit my needs. The customer service was above excellent. Thank you
by
    • Recommended
    Awesome Sunday Visit
    Recently went into the store for help with power tool attachments, tile and laminate flooring each dept had VERY KNOWLEDGEABLE and FRIENDLY associates willing to go that extra mile PS: MY FAVORITE PLACE to shop and get GREAT IDEAS
    by
      • Recommended
      Finding Things
      I love this store because, I go there often and can always find what I am looking for (not construction things!) I love to go in the appliance section and look because I am a single lady of 64 and need a new refrigator but waiting to get one at a really good price that I can afford. Looking around the store I always find something to add to my house, they have everything I could ever need for my home! I would recommend but don't want to give their e-mail address!
      by
        • Recommended
        Excellent Customer Service
        I came in for a Ryobi leaf blower, of which there was a large number to choose from. Picked out one that was right for my needs. Next I needed a set screw for a door handle. Nicolas Coats helped me find the exact right one by matching it with one that he removed from a display handle. Not only did I get the right part (the first time!) but also he showed me how it went together.
        by
          • Recommended
          Great service
          And friendly staff, definitely I come back
          by
            • Recommended
            Outstanding Employee
            Laketra at the Service Desk was a pleasure. She was very friendly, knowledgeable and the service was above and beyond. Other employees were very helpful also.
            by
              • Recommended
              "Service and products are much improved at Home Depot. Great shopping atmosphere."
              "I found the product I needed at the Cordova, TN store. The staff was friendly and professional."
              by
                • Recommended
                well managed store
                Great customer service, I will continue to shop at the store.
                by
                  • Recommended
                  Great Customer service
                  Thank you to Cashier Tamara for making my quick stop shopping experience an awesome one , you even went out of your way to get my struggling self a basket for my lumber. Chris and I think his name was Jackson, thanks for assisting me with my cuts , you were so willing even when the saw dedicated for the cuts of the specific lumber I got was down , you aided me anyways with the cuts. Keith you walked me to my foam and told me to call you if I need more assistance. For my first DIY and now you make me want to keep coming to this store. Love it
                  by
                    • Recommended
                    Frequent Shopper
                    If you visit this store always ask for Tonya, Oscar, Monica, Charlie, Tabatha and Markee. These people will always help you and they are always friendly.
                    by
                      • Recommended
                      Great Customer Service
                      I go to The Home Depot often and each experience is the same. I am greeted with a friendly smile and everyone is always available to assist. I can always find what I need at the store location or I can order and pick up from another store. Great process!!!
                      by
                        • Recommended
                        Worst HD Location
                        If you want something from top shelves make sure you have time to wait for an employee to pay attention to you and if they don’t ignore you, be ready to beg for help
                        by
                          Great customer service
                          Had a Pickup Order at Customer Service. I was lucky enough to be helped by associate "MAMA" - she was efficient, kind and personable making the process quick and seamless. Not only was she polite and professional with me, but saw how she treated her co-workers from afar. Another associate assisted us at the key service and checked the keys in the padlock we provided - while directing me to the exact location of several products I had on
                          by
                            • Recommended
                            Poor customer service
                            Bought appliances, not delivered on the delivery date. Getting the run around and they are pushing the delivery date put 12 more days because of their mistake.
                            by
                              Very unhappy
                              Very unhappy Add the store in Cordova Memphis off of Germantown Road the worst customer service I’ve ever seen
                              by
                                THIS HOME DEPOT IS BY FAR THE BEST I HAVE BEEN IN
                                THIS HOME DEPOT IS BY FAR THE BEST I HAVE BEEN IN
                                by
                                • Verified Purchase
                                • Recommended
                                If anyone ever has an issue with products purchased at Home Depot do yourself a favor and ask for...
                                If anyone ever has an issue with products purchased at Home Depot do yourself a favor and ask for Allie. Store #0704. If she's busy wait for her and if she's off that day come back, it'll be worth it.
                                by
                                • Verified Purchase
                                • Recommended
                                I didn't go to that area.
                                I didn't go to that area.
                                by
                                • Verified Purchase
                                • Recommended
                                Excellent location. Beautiful attendants ready to help
                                Excellent location. Beautiful attendants ready to help
                                by
                                • Verified Purchase
                                • Recommended
                                Wonderful store. Wonderful service desk.
                                Wonderful store. Wonderful service desk.
                                by
                                • Verified Purchase
                                • Recommended
                                I came in today with a weed eater that I could not operate. Darnell greeted me at the door and di...
                                I came in today with a weed eater that I could not operate. Darnell greeted me at the door and directed me to someone who could help. The employee couldn't help me figure out the weed eater either. Darnell came over ad assisted us. The weed eater continued to be difficult to operate and Darnell suggested that I return it and helped me select another weed eater that was MUCH easier to operate and handle. He did not have to go out of his way to assist me, but he did. He even showed me how to operate the new weed eater that I repurchased. This kind of customer service means that I will continue to shop at Home Depot. I am very happy with my new purchase!
                                by
                                  • Recommended
                                  You have the worst customer service at the rental center. The guy that was there tonight June 11 ...
                                  You have the worst customer service at the rental center. The guy that was there tonight June 11 was to busy talking to his friend instead of helping customers. I asked for help and he said I had to do it myself. I asked him don’t you have to help customers and he said nope that the tools were over there to check myself. Meanwhile he never stopped talking to his friend. Then I asked him to check the system for a floor sander because I showed 2 online at this location and he still once again said NO. Then I asked him for his name and he denied to give it to me because I asked for a manager the only thing I could read on his apron was Mamba. I spend thousands monthly at Home Depot for my company and I go at least 4 times a week and this was just horrible. I NEVER complain but tonight he pushed me to my limits. He is the worst employee you could have at the counter helping your customers.
                                  by
                                  • Verified Purchase
                                  2 found this review helpful
                                  Tony is awesome! One of the best associates I have ever met!
                                  Tony is awesome! One of the best associates I have ever met!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  If you are a veteran and you need to get items for your home improvement or garden, they give you...
                                  If you are a veteran and you need to get items for your home improvement or garden, they give you your Veterans discount just bring your VA card or Military ID.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Had a wonderful experience in purchasing a upright freezer. Mr Ron Shields was so very helpful.
                                  Had a wonderful experience in purchasing a upright freezer. Mr Ron Shields was so very helpful.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Excellent client experience from all the staff memembers I encountered.
                                  Excellent client experience from all the staff memembers I encountered.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Dirty and unkept. Poor attitude in employees. Dirtiest ever seen. No supplies in stalls. WORST HD...
                                  Dirty and unkept. Poor attitude in employees. Dirtiest ever seen. No supplies in stalls. WORST HD BATHROOM IN THE COUNTRY.
                                  by
                                  • Verified Purchase
                                  1 found this review helpful
                                  I ordered online 4 table legs. Cost $35 for that delivery. They sent 3. Refunded my $ for the 4th...
                                  I ordered online 4 table legs. Cost $35 for that delivery. They sent 3. Refunded my $ for the 4th one. Didn't backorder or say they were sending it later, just done. I can't build the table with 3 legs. So, I had to take 2 personal hours off work, get gas in my truck and drive to Home Depot and buy the 4th leg. That time & $ was much more than the $35 that I paid to have them ALL delivered.
                                  by
                                  • Verified Purchase
                                  1 found this review helpful
                                  The employees are friendly and willing to help you if you need help. The prices are as good or be...
                                  The employees are friendly and willing to help you if you need help. The prices are as good or better than any other hardware type store. The products are organized well so you can find what you need quickly.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I have had several projects completed by Home Depot, and I have been pleased with the quality of ...
                                  I have had several projects completed by Home Depot, and I have been pleased with the quality of the products and materials as well as the workmanship of the sub-contractors.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 419 reviews

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