#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)279-6504
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
825 E Chicago St
Coldwater, MI 49036
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Customer Store Reviews

  • 4.7 out of 431 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
6 months to re do a bathroom
Bought a vanity base and countertop online. I recommend getting stuff that is in stock at the Coldwater store but do not have items shipped to your house or even to the store because they lose, break, send wrong items. The discounts were nice but shouldn’t take 6 months to get a vanity and countertop after them having to re order the item 5 more times because they “can’t find it” or break it or deliver someone else’s stuff. They now seem to have more stuff in stock in Coldwater than they did back in june(6 months ago)
by
    Great promotions
    We bought a Traeger grill and got a great price. The employees were great.
    by
      • Recommended
      Clean and tidy garden area
      I used to work for Cottage Gardens and merchandised the trees and shrubs. I know what a difficult task it is to maintain the outside garden area. Today, the garden center was immaculate. I had a great shopping experience. Keep up the good work.
      by
        Great place to shop
        Very happy with all our purchases. We drive an extra 30 minutes to shop there
        by
          Home Depot Comparisons
          I have shopped Home Depot in several cities, including the Detroit area where my parents live. The Coldwater store is much more helpful and friendly. It is usually easier and quicker to get help here.
          by
            • Recommended
            Great store
            The Coldwater Michigan Home Depot to us is the easiest store to acess. And the workers are really helpful
            by
              • Recommended
              Fast and Helpful Service
              I had to return merchandise that I did not need for the project. The customer support cashier was very positive and friendly. I had no issue with the return.
              by
                • Recommended
                Excellent Service
                The staff at the Coldwater store are knowledgeable, and courteous. We pay the extra tax to shop at this store because of the patient, helpful, and welcoming staff.
                by
                  • Recommended
                  Shopping
                  I was thrilled to to see so many trees and plants available locally
                  by
                    • Recommended
                    Thankful
                    Jeff "bluezer" Blue is the guy to see in appliances great experience and felt blessed to run into him.
                    by
                      • Recommended
                      Great customer service
                      If you need help ask for Nancy or Melissa, they completely made a bad experience turn around into a great one. Thank you ladies you are awesome!!!
                      by
                        • Recommended
                        Excellent paint product's
                        HOME DEPOT HAS BEEN A BLESSING I USED TO ONLY PURCHASE SHERWIN WILLIAMS PRODUCTS FOR PAINTING PROJECTS BUT BEHR IS A WINNER
                        by
                          • Recommended
                          Great service
                          From out of state. They pulled an item and delivered it to the front desk so i could pick up at the front door! Awesome service! Wonderful service with a great attitude!
                          by
                            • Recommended
                            Review
                            I bought a washer and dryer very satisfied with the transaction. The salesperson was beyond helpful.
                            by
                              Great experience
                              Bought flooring 2 months ago vert satisfied
                              by
                                • Recommended
                                Exceeded Expectations
                                The associate JLB4MDN was incredibly helpful! He showed me what fridges to look at from what I expressed I wanted. He was patient throughout my indecisiveness. We shopped while he got the fridge off the shelf and onto a cart in under 10 minutes! He was very informative about the rebate and Consumer's recycling program. He even rang up all my store items so I wouldn't have to stand in line up front. Thank you!
                                by
                                  • Recommended
                                  Great Employees !
                                  Employees are always friendly and helpful !
                                  by
                                    • Recommended
                                    Cashier jerrie was awesome
                                    Happy with everything we bought
                                    by
                                      • Recommended
                                      great people
                                      Helpful and attentive employees who always thank me for my service when i use the military discount.
                                      by
                                        • Recommended
                                        A store you can trust
                                        I had a stroke and lost strength in my hands! So I bought a battery operated Ryobi stapler. Now I can finish stapling the insulation up in my garage.
                                        by
                                          Good employees
                                          Kathy was very helpful and kind in flooring Kevin or Keith in checkout also helpful
                                          by
                                            • Recommended
                                            Excellent employee John in Plumbing
                                            John in Plumbing went above and beyond his job; helping me sort thru multiple fittings, filters, tubing, etc. needed to complete a pump project Really an exemplary guy
                                            by
                                              • Recommended
                                              Excellent Management
                                              I'm so very thankful for Mike, the store manager. He runs a great team and truly cares about his customers. Thank you Mike!
                                              by
                                                • Recommended
                                                Good experiance, very helpfu andl knowledgible Sales employees.
                                                Bought material to refurbish our porch ( composite decking and fasteners) . Not finished yet, should have everything we need , DIY project.
                                                by
                                                  • Recommended
                                                  Horrible
                                                  Horrible service. Tried ordering windows and got argued with like I was a child and didn't know what I am doing. Tried returning left over tile, got told I couldn't because of the system. Bought floors and took 30 minutes for someone to even come help us, for the associate to argue on what it was and the price.
                                                  by
                                                    Kathy at the door area.
                                                    She is very knowledgeable about ordering doors. She spent a lot of time helping me get the best value for what I needed.
                                                    by
                                                      • Recommended
                                                      The golden rule
                                                      I'm happy with everything I've bought here. I've only had to return one thing and it was immediately taken care of. All the staff definitely treat others the way they want to be treated. 5 stars!
                                                      by
                                                        • Recommended
                                                        Exemplary service
                                                        I recently visited Coldwater Home Depot for a plumbing issue and the expertise and guidance I received was nothing short of amazing. Everything suggested to me worked out exactly as they described.
                                                        by
                                                          • Recommended
                                                          Customer service at its best!
                                                          Annette was awesome, Knowledgeable, fast, and never gave up on me! That is what is needed to run a busy store such as Home Depot!
                                                          by
                                                            • Recommended
                                                            Who needs them?
                                                            As a company Home Depot is lacking in accountability and customer service. Appliance installers are rude and problematic, failing to do their job. Managers don’t care. Order direct and save yourself time, money and hassle.
                                                            by
                                                              Showing 1-30 of 431 reviews

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