#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(614)920-5012
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6035 Gender Road
Canal Winchester, OH 43110
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Customer Store Reviews

  • 4.7 out of 423 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (423)
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Showing 1-30 of 423 reviews
Joe in Appliances
If you have questions about purchasing an appliance go see Joe at the Canal Winchester location. Very knowledgeable and strong customer service. It was refreshing!
by
    Go elsewhere
    Canal Winchester store is full of liars. Manager refused to refund credit card or play back video of staff interactions
    by
      Great customer service
      Knowledge and friendly staff. Helped us make an informed decision on the purchase of our new refrigerator.
      by
        • Recommended
        Greatest
        Greatest Home Depot ever.
        by
          • Recommended
          Best pro team around!
          to many great folks here to even mention . and certainly the most helpful Pro desk around!
          by
            • Recommended
            5 star service
            Offered a replacement for out of stock merchandise. NO trip to another store..NO 2 day wait on delivery. Big Bouncer by the door made me feel safe. Thank you 5 stars
            by
              • Recommended
              CUSTOMERS ARE INVISIBLE!!!
              Cashier did not acknowledge me during purchase!!!! No greeting. Apparently her job duty is only to scan the product. Why can't she at least great the customer. I am supplying her an income.
              by
                Always a good experience
                We usually buy our mulch at this store. Good deal and a crew load it for me. Very nice
                by
                  • Recommended
                  Service worth my time to review.
                  My experience with Harry ? At the pro desk was excellent. I feel I got the help I needed and saved time and $. He added a personal touch of humor and sharing personal experiences that made the stop there a pleasant one for my wife and myself. Thanks Harry
                  by
                    • Recommended
                    always great service
                    I have always had a great experience with the employees at this store.
                    by
                      • Recommended
                      I love this place. I purchased a water system and love love love it
                      I purchased a water treatment system and love it more than I thought I would ❤️
                      by
                        • Recommended
                        Love this place
                        Most of the time I'm shopping here they have what I'm looking for. Lately the wood selection hasn't been perfect but that's not the stores fault they sell what they get. Most of the employees are very helpful and are willing to go out of their way to help you. All of the front end people are great, I'm in there so much they treat me like a friend or coworker haha. This is one of the cleaner stores I've been in as well!
                        by
                          • Recommended
                          Customer Service like the old days.
                          Remember the days when a store backed their product and service? Home Depot still does. In the last 30 days I visited Home Depot and a competitor who has 11% discounts. Both HD and the 11% place made an error. ONLY HD took responsibility and made it right. What good is 11% off of nothing?
                          by
                            • Recommended
                            They always have what I need.
                            Every time I go into this store they always have what I am looking for and if I can't find it, I find an employee that is always willing to help me.
                            by
                              • Recommended
                              Great overall experience
                              We bought 2x4 and are happy with the purchase
                              by
                                • Recommended
                                Great Customer Service
                                I have been completely happy with all my experiences with the Canal Winchester Ohio Home Depot. I highly recommend this location.
                                by
                                  • Recommended
                                  Never Buy a Water Heater from Home Depot
                                  Their exchange policy for exchanging a defective water heater that is under warranty is terrible. Their costumer service personnel and that manager are untrained, unprofessional and rude.
                                  by
                                    store is clean and organized
                                    Table saw, palm sander, saws all, alot of paint, trim, a lot of insulation
                                    by
                                      • Recommended
                                      Filthy dirty store
                                      I cannot believe the Health Dept. hasn’t fined this location.
                                      by
                                        My go-to hardware store
                                        I choose this location over any others in the area. Store is always fully stocked, easy to get in and out of and the help Is great.
                                        by
                                          • Recommended
                                          Great Service at Canal Winchester, OH Store
                                          The customer service was excellent. The associate even gave me installation advice, a likely cause of the breakage of the old part, and how to tell if he was correct when I got home. He was exactly right. His extra tips saved me a second trip, and made installing the new parts very easy.
                                          by
                                          • DIY
                                          • Recommended
                                          Refrigerators
                                          My LG 8 year old LG refrigerator's compressor stopped cooling. Since it was the 2nd time, I chose to replace it. April Lauderback, appliance specialist, was wonderful to work with. She is knowledgeable, very helpful and friendly. I highly recommend her.
                                          by
                                            • Recommended
                                            Great customer service
                                            Jennifer was very helpful and friendly. All employees interacted with were as well. Highly recommend this store.
                                            by
                                              • Recommended
                                              Perfect paint match
                                              If anyone needs the perfect match for paint, take in your old can & Rob in the paint dept. can match it!! I had an old can of Sears Weatherbeater exterior house paint (from 2004!) that had dried up & I needed to touch up my house trim & Rob was able to open the can & use the lid to a perfect match that is currently on my house!!
                                              by
                                                • Recommended
                                                Employees
                                                Terry and Pricilla were outstanding. Terry made my selection process so much easier. Thank you, Terry. Pricilla made me feel appreciated and she double bagged without me requesting. She sorted my cards so I didn’t screw things up! Very nice staff I had the pleasure of dealing with. Thank you Homedepot
                                                by
                                                  • Recommended
                                                  Love my Canal Winchester Home Depot!
                                                  I can ALWAYS rely on outstanding service when I visit my Canal Winchester Home Depot. This store offers a consistently great selection of goods and is super convenient for our town. Thanks Home Depot!
                                                  by
                                                    • Recommended
                                                    Great service
                                                    Great service at this location. Staff was very polite and helpful.
                                                    by
                                                      • Recommended
                                                      Terry from plumbing
                                                      Terry from plumbing- you are the best! I came into the store feeling anxious about my plumbing project and after our interaction I left feeling confident and prepared. I successfully replaced the water shut off valve… without even having to sweat pipes. Thank you for your time, encouragement, and suggestions!
                                                      by
                                                        • Recommended
                                                        Thank you
                                                        Jack and his male co-worker (wish i got him name he was just as awesome) un packing the Halloween decorations today exceeded my expectations. Thank you both SO much with going above and beyond to make sure my trip was enjoyable and i got what was on my list even if it meant going out of there way.
                                                        by
                                                          • Recommended
                                                          Excellent customer service
                                                          Bought 80 bags of mulch. Loaded on flat cart, expedited thought check-out, and loaded into car. Excellent customer service!
                                                          by
                                                            Showing 1-30 of 423 reviews

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