Reviews for Bensalem #4103

Dan was so honest and helpful. Dan make sure to completely explain everything about my big purchase and was very clear that I understood how it was going to work from beginning to the install. For a big purchase item he made my shopping experience so smooth that I was literally in the store for less than 15 minutes I appreciate Dan so much he was so helpful and kind. Also the cashier Nancy was helpful when it came to check out

I went there with my husband to buy a shed a lady name Dana who drives a forklift was very rude and her attitude is horrible ! She gave us the worst customer service ever in front of my child screaming and loud with a very nasty attitude she denied helping us staying she couldn't help us , for 25 years she stayed works as forklift she have the worst customer service I ever see . The manager was polite she resolved and helped us , she send a few very good guys and they help us . We shop at this location nany time ,not sure we want to go back for employees like this lady who do not know what customer service means .

I expected buying 5 paint samples to be a rather easy trip to Home Depot. I went directly to the paint section picked out the 5 different samples I needed. I waited patiently for the 1 gentleman in front of me to be helped. This took about 15 minutes. When it was my turn I explained to the associate named John what colors I needed samples of. He told me no problem but that it would be a few minutes since there was someone in front of me. I explained to John that I needed a couple other items and I could grab those and come back. He said that should be fine. I came back and again waited patiently. The gentleman who was in front of me picked up his two gallons and I watched as John help another customer who walked up when I did the second time. At this point I assumed my paints were in the process of mixing. John then came over and asked what he could help me with. I explained that I was just waiting for the samples he took earlier. John snipped that since I had too many samples so he had to help other people first. Prior to this comment I had no issue waiting. I wouldn't have minded if he explained that he simply got pulled away and forgot to make my samples. I find it ridiculous that a "customer service representative" would insinuate that I can't be helped because I want to purchase product. I continued to wait for my samples. When John handed them to me he continued to go on that I needed too many samples for him to help me before people who came after me. He then, in a very condescending manor, said "Well here are your samples are you happy now?" I would recommend avoiding this store based on the way they treat their customers.

Very convenient with some knowledgeable employees, some who have been there for years.

Have always found this store to be clean and well stocked. The staff at this location are always very helpful, and never annoyed when you have a question. I prefer to shop at this location for home and work.

like i said previously the manager and asst mgrs are really great in this store..

The only reason why I rate this store as fair is because other employees being nice. The lady at the customer service station think she knows it all and is completely rude and will over talk you. Telling the manager I was lying about her being rude and over speaking me. Very low class. I have been in retail in supervisor and management positions and none of my employees would ever conduct themselves like that in front of a customer no matter if the customer was right or wrong.

The store employees are friendly....

sales agents very lazy, playing on phone. no interest in assisting consumer. letting consumers help load heavy doors on cart while they are sitting on their lazy butts. there were 3 available agents to help. my disabled husband had to help the associate that was loading the cart with 3 doors. Unprofessional, lazy young associates should be fired. ORDER ID H4103-99175. we requested brass hardware for our screen doors because we wanted to match the brass door knobs that we also purchased. WE GOT SILVER, our contractor installed the doors and the hardware does not match. Very unsatisfied. Been customers for over 20 years - will be rethinking that!!!!!!

I have been a resident of this area since May of 2018, and I love the fact that I live right around the corner from the store. Every employee so far has been very helpful and courtesy. Service and the products are always available for purchase. I am extremely satisfied with this location

Anything that you may need,they have it for ya !!!!!

A fun place to shop

i have been shopping at this HomeDepot for years. Always someone to help out. isles are always cleared out and if i cant find something someone can find another store that has it.

all was very cool

Deanna is a Rock Star at Home Depot in Woodhaven Mall Location!!! She is patient, kind and knows all facets of her store to help you find everything you need and gives great tips!!

Bensalem store is a fun store to visit. Especially that I know where everything is

Keep up the good work

The customer service Techs are awesome! Thanks Pauline,

Top to bottom this store has been one of the best in the region.

The employees were pleasant and more than willing to help me with my shopping experience.

Customer service is outstanding , clean and friendly environment. Product is always available and employees have knowledge on most products

CLEAN,FRIENDLY STAFF. HELPFUL WHEN I NEED ASSISTANCE..

always so helpful and pleasant. would shop here always

Always helpful associates & large variety in garden section, also bought washer & miscellaneous products here, a pleasure to shop at !

Service desk extremely helpful in addressing customer issues. I always prefer to shop here because of this.

Store is well organized, knowledgeable associates. friendly customer service and everything you need from A to Z.

the store is only 5 minutes from my home so i am constantly running to get something the employees are always curteous and helpful

My "Go To" store for Garden/lawn Supplies & Tools

This is my go-to store! Anything I need, every time!

The store is easy to maneuver around