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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Dec 29, 2023
Self-check can't make change
I found a number of items and went to checkout. There are no human checkers, only self-check. My total came to $71.05, and I put a $100 bill into the machine. I got back $28 in bills, and $.95 ALL IN NICKELS! NINETEEN NICKELS!! I asked the lackeys standing around why and they told me that the machines hoard quarters, and that IT takes a long time to reprogram them. This is absurd. No human would give you half a roll of nickels as change. These machines suck. It doesn't make sense to have zero checkers, but 3 to 4 'attendants' standing around doing nothing, unable to help when the machine dumps a pocket full of change on you.
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1 found this review helpful
Jun 9, 2024
Assistance with Physical Limitations
Thank you Michael (Lumber Supervisor) for picking up my full Home Depot bucket of goods and carrying them to checkout as I tried to shop with crutches. Thank you for loading my vehicle for me as well. Your kindness made it possible for me to shop in your store today.
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Jun 7, 2024
Great store
Customer service is wonderful
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May 26, 2024
Good shopping option
Generally have what I'm looking for
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Recommended
May 13, 2024
service
super helpful with toilet purchase
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Recommended
May 2, 2024
Annika is amazing we need more people like her !!!
She listened and delivered was nice fast and accommodating 😍
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Recommended
Apr 25, 2024
Home Depot needs to get their act together in the credit department, allowing Canadians and Americans cross boarder shopping
If you have a Canadian Home Depot card you can't use it in the USA, if you have an American Home Depot card you can't use it in Canada, ridiculous!
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Apr 22, 2024
Superior service in the electrical department
I'm building a house, doing much of the work myself, so, Home Depot having qualified, helpful staff in critical departments makes my work better, safer and less stressful for me. Mike, who works in the electrical department at the store in Bellingham was amazing to say the least. I received excellent advice and left the store with my electrical supplies for my house feeling confident and very happy. One of the best experiences I have ever had at any Home Depot.
Thanks Mike
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Recommended
Apr 3, 2024
Battery operated push Lawn Mower
I needed a lawn mower that is quiet, affordable, easy to use and start without dislocating my arm or put stress on my back; and this product had everything I needed. No more fumes of gasoline in my garage or the need of a gas can or oil changes or replacing spark plugs, plug a rechargeable battery to a outlet and 20 minutes later it’s ready!
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Recommended
Mar 24, 2024
Jeffery in the Paint Dept is exceptional
Jeffery took the extra time to match some touch-up paint for my interior trim. The first mixture did not meet his expectations, so he asked if I would be willing to wait a few minutes, so he could make it perfect. He even helped me select the perfect roller for the job. Kudos to Jeffery and the Bellingham Home Depot.
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Recommended
Mar 12, 2024
The products they offer are superior to the competitors in town
I’ve bought several battery powered tools over the last few years. I only had an issue with one, but their customer service took care of it without any problems.
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Recommended
Mar 8, 2024
Horrible customer service
Horrible service on the floor. Plenty of employees hanging out watching customers struggle checking out. No help whatsoever and this location has an amateur armed guard that will follow untouched around while you shop! What an experience! Lol
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Feb 19, 2024
painful to buy a tool
Employees that were supposed to help people are nowhere to be found or they are together speaking one to another ignoring the customer. If you need to find out about a product or some details regarding a product, they have no ideea. More training is necessary. The on-store discount is unknown by the cashier or the machine if you are doing the check out by yourself. Even if you prove that there is a discount on the shelf with a picture that you had to go and do it by yourself, there still ara the eye rolling. Life is hard enough and the prices are high enough to put out with this behavior by unhappy Home Depot employees.
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Feb 3, 2024
Larry made my day at Home Depot
Larry EXLEMPIFIED (and beyond) some of the pros you have working there to help folks like myself who continue to learn how best to do projects. He backed me off from buying too big a can of the product I needed for a small job, shared his experience on how he handled similar ones, and was extremely patient. He even took the old product and returned it to the shelf several isles away! Larry helped CEMENT my relationship with Home Depot.
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Recommended
Jan 14, 2024
Home Depot
Home Depot Rock the Home improvement world.
Keep on truckin.
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Recommended
Dec 13, 2023
As good as any
You know what to expect at these big box 'home improvement' stores. It comes down to the people (or lack of people) working there. Only bright, smiling and helpful people here.
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Recommended
Oct 21, 2023
Where everyone knows me lol
I always have good service here, even when it’s busy they are friendly and helpful and take the time to show me what I’m searching for.
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Recommended
Sep 11, 2023
Please lower prices on old merchandise
Loved service, friendly police and employees, very easy to find merchandise, costumer service and check out was excellent and not to mention not to technical
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Aug 19, 2023
NOT SHOPPING HERE IN FUTURE
Terrible in every way! Especially customer service.
Not helpful-when you could locate an employee. Not knowledgeable. Even rude.
Will NOT shop here in future.
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1 found this review helpful
May 20, 2023
Always Great Deals
I bought an air compressor, Brad nailer, crow stapler , finisher nailer, and hose all for $269.00 (rigid). What a great deal. Lifetime warranty also.
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DIY
Recommended
Apr 27, 2023
Rude and condescending cashier
I shop at this store frequently even though I have to deal with rude staff at the cash registers.
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Apr 8, 2023
Best shopping experience
Great service from an associate who knew what I needed, after explaining my situation. Took me to the exact product that I could use and get at a better price. Friendly, well-trained and very helpful employees!
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Recommended
Mar 10, 2023
Power drills
Lady in the power drill section Brown shoulder length hair extremely knowledgeable very professional and she will walk you through anything that you need amazing customer service
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Recommended
Feb 16, 2023
Great Store
Found what I was looking for when I could not in Canada!
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Recommended
Jan 13, 2023
Friendly employees who go out of there way to help you
Adam helped me to select the right blower for my situation. He knows the store well, and can describe the features of each product in a way that's easy to understand. He even carried the product to check-out. The price was right, and this blower works extremely well and does not annoy the neighbors.
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Recommended
Jan 12, 2023
Rude pro desk
Totally rude pro desk staff. I have been a contractor for 20 years and this staff was by far the rudest
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1 found this review helpful
Dec 11, 2022
Bellingham, WA has the best store.
I’m building a house & will be ordering many more items from Bellingham store.
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Recommended
Oct 29, 2022
Selling items not in stock
This review is for an online order. I am unhappy with Home Depot because I (twice) ordered air purifiers from the Bellingham, WA store and paid for rush delivery. (Once related to this order and once two weeks ago) Both times the web site indicated there were several of the item I ordered in stock at the Bellingham store, yet my order was cancelled later in the day. Get your act together with the online system. Don’t sell items that you do not have! And don’t say you can deliver if you cannot!
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Oct 6, 2022
The BEST Customer Service in Whatcom
I’m in the process of helping a friend remodel her house she recently purchased. She used to go to the “L” word store until some items weren’t available there and I convinced her to try Home Depot! Not only did she find what she needed in stock and at comparable prices, but we got the BEST customer service! Thank you Mike in Electronics/Lighting Department-you took exceptional care of us and everything you helped us pick out, worked like a dream. Your recommendation for security in certain places around her home not only gives her safety but is beautiful too.
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Recommended
Sep 25, 2022
2 large purchases, Samsung Refrigerator and a duel fuel range. Both deliveries were a disaster
In spite of Home Depot’s careful measurements, the Samson refrigerator not only didn’t fit, the ice maker was broken. Ongoing problems since purchase. September 2022, purchased dual fuel down draft range. Prepaid for installation. Upon delivery, installers said they would not install the new range.