#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)220-1404
Tool & Truck Rental(904)220-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12721 Atlantic Blvd
Jacksonville, FL 32225
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Customer Store Reviews

  • 4.8 out of 821 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (821)
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Showing 1-30 of 821 reviews
Tyrel at customer service was so helpful when I came in to pick up my order. He was attentive...
Tyrel at customer service was so helpful when I came in to pick up my order. He was attentive, polite and knowledgeable. Adam and Stephanie assisted me on the floor and were so patient and courteous . Emily at the register was friendly and helpful. She thanked me for shopping there. My shopping experience at this store today was wonderful! Their assistance and display of customer appreciation really brightened my day. I enjoy shopping at Home Depot - a wonderland of adventure. Girvin Rd store is one of the nicest stores I have visited. Thank you!
by
  • Verified Purchase
  • Recommended
Great store to shop at. The people are always courteous, friendly, and helpful.
Great store to shop at. The people are always courteous, friendly, and helpful.
by
  • Verified Purchase
  • Recommended
Amy in the appliance section was the best ever. Thank you so much for helping up make our new hou...
Amy in the appliance section was the best ever. Thank you so much for helping up make our new house a home. She’s very knowledgeable about everything.
by
  • Verified Purchase
  • Recommended
It was nice when you cannot find what you want for an employee to direct you to the exact spot wh...
It was nice when you cannot find what you want for an employee to direct you to the exact spot where your product was.
by
  • Verified Purchase
  • Recommended
This Home Depot has great employees and they are so helpful. The store is always very clean and w...
This Home Depot has great employees and they are so helpful. The store is always very clean and we'll stocked.
by
  • Verified Purchase
  • Recommended
We appreciate the military discount given at Home Depot which guides our choice where to shop.
We appreciate the military discount given at Home Depot which guides our choice where to shop.
by
  • Verified Purchase
  • Recommended
There is always staff here to answer questions! I never have to look far for help, unlike the com...
There is always staff here to answer questions! I never have to look far for help, unlike the competitor down the street. The staff has always been nice and friendly. They show me to the products I’m looking for instead of just pointing. I always pick Home Depot.
by
  • Verified Purchase
  • Recommended
This Home Depot has the absolute BEST employees at any home improvement store in Jacksonville FL!
This Home Depot has the absolute BEST employees at any home improvement store in Jacksonville FL!
by
  • Verified Purchase
  • Recommended
Excellent experience.
Excellent experience.
by
  • Verified Purchase
As a layperson in search of good flooring and tile, the product selection can be quite overwhelmi...
As a layperson in search of good flooring and tile, the product selection can be quite overwhelming. All the personnel in the flooring, as well as the door departments at this Home Depot were superb, particularly Scott Dye in the flooring department. . . . . knowledgeable, friendly, eager to answer questions and help make this rather expensive, long-lasting investment decision much easier and more pleasant! I highly recommend this Home Depot.
by
  • Verified Purchase
  • Recommended
Great shopping experience. Store is always clean, quality products and associates are very helpful!
Great shopping experience. Store is always clean, quality products and associates are very helpful!
by
  • Verified Purchase
  • Recommended
Store was clean and Hilirie was very pleasant at check out . Just know that this store stays pre...
Store was clean and Hilirie was very pleasant at check out . Just know that this store stays pretty busy so expect a line a check out.
by
  • Verified Purchase
  • Recommended
Best HOME DEPOT in Jacksonville
Best HOME DEPOT in Jacksonville
by
  • Verified Purchase
  • Recommended
I went in looking for a certain sheet of wall covering and had to have it cut. An employee John m...
I went in looking for a certain sheet of wall covering and had to have it cut. An employee John made me feel very welcomed and showed me exactly where it was and also cut it to my measurements..I was in and out in 30 minutes..Also the cashier was very helpful and friendly. Thanks Home Depot!!
by
  • Verified Purchase
  • Recommended
Cashier at Garden area at about 1345 on 3/12/21 was very cheerful.
Cashier at Garden area at about 1345 on 3/12/21 was very cheerful.
by
  • Verified Purchase
  • Recommended
The store is neat, clean and easy to locate items. The associates are very helpful.
The store is neat, clean and easy to locate items. The associates are very helpful.
by
  • Verified Purchase
  • Recommended
Great place to shop for all your home improvements/repairs and alteration for both home owners an...
Great place to shop for all your home improvements/repairs and alteration for both home owners and PROS. Highly encourage everyone to try shop at this particular location or whichever closer to your site/residence.
by
  • Verified Purchase
  • Recommended
isles plugged with equipment.no employee help to find items.items not in store.employee people sk...
isles plugged with equipment.no employee help to find items.items not in store.employee people skills r nonexistant. u get what u pay for in people
by
  • Verified Purchase
I never have any issues at the store. Very convenient location. Gracie the cashier is super pleas...
I never have any issues at the store. Very convenient location. Gracie the cashier is super pleasant.
by
  • Verified Purchase
  • Recommended
Store staff demonstrate commitment in providing friendly, professional and helpful information an...
Store staff demonstrate commitment in providing friendly, professional and helpful information and assistance to customers' needs. They show genuine concern.
by
  • Verified Purchase
  • Recommended
The store is conveniently located and the staff are always courteous and ready to help.
The store is conveniently located and the staff are always courteous and ready to help.
by
  • Verified Purchase
  • Recommended
GREAT CUSTOMER SERVICE BY BROOKE AND DONNA
GREAT CUSTOMER SERVICE BY BROOKE AND DONNA
by
  • Verified Purchase
  • Recommended
I feel as a former Veteran of the US military and being that and serving my country for over 24 y...
I feel as a former Veteran of the US military and being that and serving my country for over 24 years. I would not have a problem receiving a small discount off my purchases as I shop and spend a large amount of money each year with Home Depot....yes my id was expired and the cashier would not except my VA. Card.....but the fact is I'am still a veteran and I served my country. The cashier was very rude and ugly to me as a customer. Now that I know who she is I will never check out with her again at this store....She is the only one I have this problem with. The store is fine over all and most of the associates are very friendly and some even asked me if I need help. It's not like I'am asking for a lot for the many trips I make to this store each year. And just made within the last year 2 major purchases a New GE washer and a new Samsung range which will be delivered Feburary the 9th.
by
  • Verified Purchase
  • Recommended
Unbelievable customer service Never been to a Home Depot like this!!!
Unbelievable customer service Never been to a Home Depot like this!!!
by
  • Verified Purchase
  • Recommended
Staff always know their products and readily provide advice when needed.
Staff always know their products and readily provide advice when needed.
by
  • Verified Purchase
  • Recommended
employees always very helpful.
employees always very helpful.
by
  • Verified Purchase
  • Recommended
A great store! Very friendly and helpful employees, and even the customers are wonderful!
A great store! Very friendly and helpful employees, and even the customers are wonderful!
by
  • Verified Purchase
  • Recommended
Store was clean, stocked, and open on New Years Day. Employees were friendly, helpful, and knowle...
Store was clean, stocked, and open on New Years Day. Employees were friendly, helpful, and knowledgeable about products, product locations, addressed my needs, and thanked me for my visit. Thanks Home Depot for a wonderful start to my 2021 New Year. I was able to complete a necessary home maintenance job.
by
  • Verified Purchase
  • Recommended
Great customer service at this store. Very helpful employee workers.
Great customer service at this store. Very helpful employee workers.
by
  • Verified Purchase
  • Recommended
Very personal to specific customer needs. Covid sanitized safe and convenient.
Very personal to specific customer needs. Covid sanitized safe and convenient.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 821 reviews

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