#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(360)537-0662
Tool & Truck Rental(360)537-0668
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2213 Port Industrial Road
Aberdeen, WA 98520
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Customer Store Reviews

  • 4.5 out of 318 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (318)
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Showing 1-30 of 318 reviews
This store has a knowledgeable plumbing staff. Has saved me hundreds of dollars, money that I don...
This store has a knowledgeable plumbing staff. Has saved me hundreds of dollars, money that I don’t have to pay a contractor for a Sunday night visit to repair a poly water line damaged by rototiller.
by
  • Verified Purchase
  • Recommended
I have never had so much trouble with a store. The employees have no idea about the products they...
I have never had so much trouble with a store. The employees have no idea about the products they sell. If you order online and pick up in store beware that you might not get your item. Online inventory shows a different number than what the store has. And customer service does not care about its customers. I called with a problem to my order and no one called my back. I spoke to 4 people on the phone in one day all who gave me different information and said they would call me back soon. One was a manager who told me to just drive to Olympia to get the rest of my order. Why shop local.
by
  • Verified Purchase
1 found this review helpful
Everyone was great and I had a good time in the aberdeen store
Everyone was great and I had a good time in the aberdeen store
by
  • Verified Purchase
  • Recommended
Stephanie at the PRO DESK helped me check out and handled an issue which had gotten me very upset...
Stephanie at the PRO DESK helped me check out and handled an issue which had gotten me very upset...That was great customer service.
by
  • Verified Purchase
  • Recommended
everyone was very helpful. if I looked a little lost someone was right there to ask if they cou...
everyone was very helpful. if I looked a little lost someone was right there to ask if they could help me find something or several asked if I found everything ok great store very old school
by
  • Verified Purchase
  • Recommended
Jonathan in windows and doors is the best and most capable and helpful person I have ever met
Jonathan in windows and doors is the best and most capable and helpful person I have ever met
by
  • Verified Purchase
  • Recommended
I've called once and the associate was less then helpful in paint.When I arrived today in person ...
I've called once and the associate was less then helpful in paint.When I arrived today in person it was the same garbage. No help at all while the associate leaned over the counter doing nothing.
by
  • Verified Purchase
Very Helpful associates and Cashiers and decent quantity of sale items in stock.
Very Helpful associates and Cashiers and decent quantity of sale items in stock.
by
  • Verified Purchase
  • Recommended
This store always have advertised products in stock, very informed about products and when we bro...
This store always have advertised products in stock, very informed about products and when we brought paint and stained, store associate helped and gave really good advice. When doing home projects it pays to do it right, with the best quality and price.
by
  • Verified Purchase
  • Recommended
I have nothing to contribute about this store other than that I've been pleased on every visit. O...
I have nothing to contribute about this store other than that I've been pleased on every visit. On the other hand, I've read articles about HD that indicate they haven't been treating their employees fairly and have ignored complaints about various forms of harassment and mistreatment.
by
  • Verified Purchase
  • Recommended
I have many purchases over the last two years and I just say you will never find friends staff an...
I have many purchases over the last two years and I just say you will never find friends staff and dependable products. It's always a stress free visit and a relaxing atmosphere.
by
  • Verified Purchase
  • Recommended
The Aberdeen Home Depot is among the finest building supply stores. I have found the knowledgeabl...
The Aberdeen Home Depot is among the finest building supply stores. I have found the knowledgeable staff the most helpful and courteous of the nine or ten Home Depots that I have visited.
by
  • Verified Purchase
  • Recommended
Like the green house, also like it when we can bring in buddy(cookapoo).
Like the green house, also like it when we can bring in buddy(cookapoo).
by
  • Verified Purchase
  • Recommended
Very neat and clean store. Employee's are very helpful and friendly every time I go. Great expe...
Very neat and clean store. Employee's are very helpful and friendly every time I go. Great experience.
by
  • Verified Purchase
  • Recommended
Associates are very happy to help and quick, showing that they know your time is valuable.
Associates are very happy to help and quick, showing that they know your time is valuable.
by
  • Verified Purchase
  • Recommended
store is always neat well stocked and employees friendly.
store is always neat well stocked and employees friendly.
by
  • Verified Purchase
  • Recommended
I've yet to meet an employee in the Aberdeen store that didn't smile, ask if help was needed, or...
I've yet to meet an employee in the Aberdeen store that didn't smile, ask if help was needed, or answered my questions when asked to the fullest.
by
  • Verified Purchase
  • Recommended
This store is ok. BUT if you qualify for a military discount with a VA medical ID card expect to ...
This store is ok. BUT if you qualify for a military discount with a VA medical ID card expect to beg for consideration to receive this discount that Corp Home Depot offers. We have shopped at this store since 2009 and here it is 2018 and every time we have to beg for this discount. The 8964 store manager Brenda Glover, and staff do not accept the fact a person had to have a DD-214 discharge paper to obtain the VA medical card or a VFW Vetran of Forgein Wars membership card. 3/30/2018 my husband showed both. We are lucky today an assistance manager approved giving this discount to my husband. But this store needs to change it’s policy to match with corporate on this issue!! Totally reducing check out time and heated conversation.
by
  • Verified Purchase
  • Recommended
The store is clean, well organized and the sales are great. Even when the store is very busy, you...
The store is clean, well organized and the sales are great. Even when the store is very busy, you do not have wait long in lines or for assistance.
by
  • Verified Purchase
  • Recommended
Its the only DIY store around Gray's harbor so there's not much of a choice, location is a bit ou...
Its the only DIY store around Gray's harbor so there's not much of a choice, location is a bit out of the way, generally has what one needs for most repair and upgrade projects, but some times lacking inventory on parts, staff are generally helpful but older customer service fella not so helpful and carries a don't want to help attitude, and some new weird kid from Fircrest store acting like AP staring customers down walking by ?? Your typical Home Depot box store ...
by
  • Verified Purchase
  • Recommended
I had great customer service today. The cashier Elvie was very helpful. she noticed a item that I...
I had great customer service today. The cashier Elvie was very helpful. she noticed a item that I was buying had a defect and pointed it out to me. Then offered me a discount if I still wanted to buy it.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I recently brought my grandson to a workshop. Unfortunately, I am horrible at building stuff and ...
I recently brought my grandson to a workshop. Unfortunately, I am horrible at building stuff and I assembled the little kit wrong. My grandson was so upset....but the young salespeople that work these events are so kind and friendly. They did not bat an eyelash, they gave us a new kit and did not make me feel any worse about my lack of skills. My grandson was very happy when we left with the periscope that we built. I highly recommend this store and activity, it is fun!
by
  • Verified Purchase
  • Recommended
The employees are so helpful and kept working with us in plumbing until we had a solution to our ...
The employees are so helpful and kept working with us in plumbing until we had a solution to our problem. We visit there often for home improvement project needs and things for our garden and micro-farm at home. They even recognize us and ask how we are. They are so dog friendly and let us bring our fur babies with us. They even recognized that my husband has lost a lot of weight, like 120#.
by
  • Verified Purchase
  • Recommended
Home Depot has a Huge Selection of Home making Materials and Equipment. A Home Builders Dream
Home Depot has a Huge Selection of Home making Materials and Equipment. A Home Builders Dream
by
  • Verified Purchase
  • Recommended
Every time I go to Aberdeen Home Depot, I am always met with friendly and very helpful staff. Th...
Every time I go to Aberdeen Home Depot, I am always met with friendly and very helpful staff. They really go above and beyond, and they are genuine. The store is always clean, and well organized. They always have what I need when I go there. You can tell that management really cares about the store and cares about their staff. It shows when the employees are happy, and enjoy what they do.
by
  • Verified Purchase
  • Recommended
Great store employees are always helpful and polite.
Great store employees are always helpful and polite.
by
  • Verified Purchase
  • Recommended
Steven in the electrical depart provides the best customer service I have ever got, anywhere, eve...
Steven in the electrical depart provides the best customer service I have ever got, anywhere, ever. He truly goes above and beyond and impresses me very much.
by
  • Verified Purchase
  • Recommended
Morgan in pro. Was filling in at self check. She is always on too of what ever is needed. Iid lik...
Morgan in pro. Was filling in at self check. She is always on too of what ever is needed. Iid like to raise my hands to that young lady!!
by
  • Verified Purchase
  • Recommended
Friendly people alot of products
Friendly people alot of products
by
  • Verified Purchase
  • Recommended
Excellent employee helpfulness, clean store, well lit ad warm. Bathrooms roomy and clean. Aisles ...
Excellent employee helpfulness, clean store, well lit ad warm. Bathrooms roomy and clean. Aisles stocked and well priced. Overall, a very pleasant and affordable retail outlet.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 318 reviews

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