#1 Home Improvement Retailer

Trending in Your Neighborhood

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.

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We have decreased electricity consumption by over 52% in our U.S. stores since 2010.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn more about our eco actions.

Store Details

Welcome to the Franklin, TN Home Depot. It's a great day to get started on a new home improvement project.

No matter how complex your project may be, we're here to help you finish it. From wood fencing to patio doors, you'll find it on our shelves. Let our team get you in and out. You can also explore our Home Depot product locator app, which displays a store map, the aisle location, and the current inventory available for the items you're looking for.

At The Home Depot, we value getting involved in our local neighborhoods. We support the students at Page High school and our veterans via Operation Stand Down Tennessee.

You can find us southwest of the intersection of I-65 and Murfreesboro Road, on South Royal Oaks Boulevard, close to the Publix. We look forward to seeing you in our aisles. Browse the local ad before you arrive to know which items are on promotion.

Sincerely,

The Franklin, TN Hardware Store Team

How long is The Home Depot Memorial Day Sale?

Get ready to save at The Home Depot Memorial Day Sale. Get fantastic deals on the major items you want to save on: patio furniture, grills, tools, appliances, and more. It's easy to shop for bargains that run from May 16th to May 27th with our mobile app or at our store.

When are Kids Workshops available at my local Home Depot?

Kids Workshops take place every first Saturday of the month from 9am–noon. Reserve your spot by registering online for our workshops.

How do I check my Home Depot gift card balance?

Home Depot gift cards are a popular choice for birthdays, housewarming parties, and the holidays. DIYers know these gift cards are fun to receive and to give. You can buy gift cards at our stores or online at homedepot.com. If you're a recipient, you can check your gift card balance online or visit the Franklin, TN Home Depot and ask a cashier to check the balance for you. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Franklin, TN offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us you're on the way via the app.
3. When you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. Wait for us to bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

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Sun: 8:00am - 8:00pm

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Customer Store Reviews

  • 4.6 out of 306 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (306)
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Showing 1-10 of 306 reviews
Customer Service is excellent!
I interacted with about eight employees today and each one was so kind and helpful. I felt like the employees were a great team working together. I enjoy shopping at the Home Depot in Franklin. Great employees!
by
    • Recommended
    Poor service, unusual for this store
    Have gotten used to decent+ service at Franklin HD. Not this time, although there were some exceptions. Many of staff actively indifferent to customers. Ended up with a three hour visit, still left without items I wanted.
    by
      Customer Service Excellence
      The customer service at the Royal Oaks Home Depot location is superb. The employees at the customer service desk (especially Twinkal) are great.
      by
        Shout out to Zach for excellent customer service!
        I purchased a BOSCH Laser Distance Tape Measuring Tool (~$45) online and HomeDepot.com sent me a box of mosquito attractant (~$10). When I contacted customer service online they told me the item I purchased cannot be returned online so I have to go in person to a store, which was ridiculous. Glad I went to this branch though! Zachary not only helped process the refund, but went above and beyond. When we realized the store didn't have any of the product I purchased in stock, he price matched the BOSCH model closest in price to it. I may not shop online at HomeDepot.com again, but I'll continue shopping in-person because of this interaction. Thanks, Zach!
        by
          • Recommended
          Great opportunity to go to a store where employees seem to love their job, especially Jack Davidson
          We bought an LG top loader washing machine and it has an agitator and made right here in the USA
          by
            • Recommended
            Great appliance purchase experience
            We have had very helpful Appliance Specialists in the floor -today with a refrigerator purchase of and with other major appliances in the past. Competitive prices and superb service without pressure. Knowledgeable employees are always friendly and helpful. Well be back.
            by
              • Recommended
              great store, people very helpful
              I bought this micro wave 6 days ago, parts were missing, but have parts on order good place to shop, thanks
              by
                • Recommended
                Don’t buy a Ryobi push mower
                This SOB sounds like a rusty hamster wheel and no one wants to help and I just bought it. Thank god I saved the receipt loading it up and taking it back
                by
                  Seems a bit cluttered and dim lit
                  You walk in and walk around the store it feels a bit cluttered and dim lit. That is every Home Depot I visited from TN to FL. How about straightening it up and adding lights because I was at the end of isles and a bit dark! On the plus side, The Moen shower head with cable was in stock today and I got it and it’s working great!
                  by
                    • Recommended
                    Love the Amazing Help from Jim!
                    Jim at the pro desk is my hero! I really appreciated his help in placing my order, updating me on delivery estimates, scheduling the delivery in a timely manner, and following up on the delivery. I recommend him, the Franklin pro desk, and the crew working to pull my order, to everyone!
                    by
                      • Recommended
                      Showing 1-10 of 306 reviews